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Claims

Audatex system outage blasted by Axa

Axa Insurance has labelled a system outage at claims software firm audatex “unacceptable”, after a glitch left motor insurers with a four-day delay in processing repair assessments.

Marsh calls for stronger focus on risk

Europe’s largest companies will need to spend more time and resources on long-term strategic risk planning to avoid being vulnerable to changing market conditions.

Marsh calls for stronger focus on risk

Europe’s largest companies will need to spend more time and resources on long-term strategic risk planning to avoid being vulnerable to changing market conditions.

IFB agrees Detica software deal

The Insurance Fraud Bureau has entered into a five year contract with Detica for the implementation of its Net Reveal counter fraud software.

Munters takeover moves step closer

Disaster restoration specialist Munters Group is poised to be taken over after its two major shareholders agreed an offer from Alfa Laval AB is "not unfair".

Questgates outlines SIA concerns

Loss adjusting firm Questgates has warned the government not “throw the baby out with the bathwater” after it revealed that the Security Industry Authority could face the axe.

Anti-Jackson campaign group launches

A group of charities, law firms and victim support groups have formed an alliance in opposition to Lord Justice Jackson’s proposals for civil litigation cost reform.

Good news for marine insurers on piracy

Piracy on European vessels is not new but the way the Dutch authorities investigated and successfully prosecuted recently is. Liam Morrissey explains why this could start a string of convictions for pirates.

Good news for marine insurers on piracy

Piracy on European vessels is not new but the way the Dutch authorities investigated and successfully prosecuted recently is. Liam Morrissey explains why this could start a string of convictions for pirates.

Pegasystems introduces new claims solution

Pegasystems has announced a new insurance claims solution that it said will “revolutionise” the way insurer’s process claims and deploy claims management functionality across operations.

Accident Exchange recovers hire charges

Credit hire organisation Accident Exchange has recovered full hire charges in one of thousands of outstanding court cases concerning allegedly dishonest rate evidence supplied by research firm Autofocus.

Munters takeover moves step closer

Disaster restoration specialist Munters Group is poised to be taken over after its two major shareholders agreed an offer from Alfa Laval AB is "not unfair".

Legal: Deafening whispers

Potentially massive claims related to financial products and major economic events such as the Madoff case and the collapse of Lehman Brothers indicate that reinsurance should brace itself for an upturn in disputes, writes Michael Lum

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