Claims
Accident Exchange recovers hire charges
Credit hire organisation Accident Exchange has recovered full hire charges in one of thousands of outstanding court cases concerning allegedly dishonest rate evidence supplied by research firm Autofocus.
Munters takeover moves step closer
Disaster restoration specialist Munters Group is poised to be taken over after its two major shareholders agreed an offer from Alfa Laval AB is "not unfair".
Legal: Deafening whispers
Potentially massive claims related to financial products and major economic events such as the Madoff case and the collapse of Lehman Brothers indicate that reinsurance should brace itself for an upturn in disputes, writes Michael Lum
News analysis: H1 reinsurer results slump
Bermudan reinsurers recorded huge drops in profits following heavy claims from the catastrophes experienced in the first half of the year, though elsewhere some reinsurers fared better, writes Katherine Blackler.
Ex-Fortis fraud boss joins Groupama
Andy Pagett has been appointed by Groupama Insurances in the senior role of counter fraud manager.
Wesfarmers Insurance and subsidiary Lumley General Insurance deploy Guidewire for claims
Wesfarmers Insurance, its underwriting subsidiary Lumley General Insurance, and Guidewire, have announced that Lumley NZ has successfully deployed Guidewire Claim Center as the first step in its core systems modernisation project.
BIS 2010: less than 15% of consumers trust insurance brands
Less than 15% of consumers have trust in any insurance brand, a consumer behaviour expert has claimed.
Post Magazine – 23 September 2010
The latest issue of Post magazine is now available to subscribers as a digital and interactive e-book.
BIS 2010: Insurers warned over the next wave of "unknown unknowns"
XL Insurance regional operating officer, UK Ireland and Bermuda, Donal Kelly, urged the insurance industry to keep abreast of changing risks.
BIS 2010: Insurers warned over the next wave of "unknown unknowns"
XL Insurance regional operating officer, UK Ireland and Bermuda, Donal Kelly, urged the insurance industry to keep abreast of changing risks.
Penny Black's insurance week
This week Penny witnessed the most heart-thumping, testosterone-fuelled event of the insurance calendar.
10 years ago: Industry tries to head off ATE litigation
Looking through Post's back catalogue paints a unique picture of more than 150 years of insurance news, as this highlight from 10 years ago reveals.
Solicitors' PI: The road to reform
In recent times, the solicitors' professional indemnity market has been travelling a difficult path. Jane Bernstein examines the road ahead by taking a close look at proposed industry changes and the effect they may have.
Solicitors' PI - regulation: Making the grade
The imminent regulatory sea change in the legal profession offers the ideal opportunity to tackle the unpalatable issue of the assigned risks pool once and for all, asserts Tim Oliver. Sorting the wheat from the chaff early on would benefit all.
Solicitors' PI - block policies: Safety in numbers
Smaller legal firms can find it difficult getting professional indemnity cover in the midst of an economic downturn, but could there be a lifeline? Christopher Rooke takes a look at block policies and the advantages they can offer.
In series - claims management: Keep the customer satisfied
Richard Shanks urges insurers to look at what constitutes excellent service and gives a customer choice, rather than being driven by internal processes and service level agreements that risk only meeting organisational needs.
In series - claims management: Reflecting on feedback
Meeting policyholder expectations can put you one step ahead of your competitors, but to know what your customers want, you'll have to ask them. Sam Barrett finds out to what extent insurance companies integrate customer feedback on claims service.
View from the top: The buck stops here
The past 18 months have been horrendous for the motor market. Insurers have been ravaged by credit hire, claims farming and fraud, burning more than £1bn of capital as a result.
View from the top: Cooperation is key to effective flood risk management
Three years on from the devastating 2007 floods, it¹s difficult to forget the images of people¹s homes and businesses under water and the resulting distress and damage to all involved. Last week¹s flooding summit was a timely reminder of the challenges…
Postbox: No banking business for Chartis
Regarding the article "Chartis to fill short-term lending gap for trade credit clients", I would like to clear up any misconception that Chartis was to begin lending up to £10m.
The claimant's view: flaws in the system
A recent Adam Smith Institute briefing paper, Access to justice: balancing the risks, makes an important and welcome contribution to the debate on civil justice reform and the Jackson review — especially its analysis of the proposals as being …
Garwyn creates "strongest" liability team in market
Garwyn has created a new adjusting executive team that aims to strengthen its core liability expertise and regional focus.
Serial insurance fraudster given four year sentence
A fraudster who tried to scam the insurance industry out of £10.5m in claims has been jailed for four years.
GAB Robins deals with major Tesco loss
GAB Robins' UK major and complex loss team have been assigned to a "multi-million pound" fire in South Korea.