Claims
VFM claims first in escape of water desktop counter fraud solution
Counter fraud specialist VFM Services has unveiled what it claims is the first product to prevent insurance fraud on escape of water claims.
GAB joins customer service institute
GAB Robins has joined the Institute of Customers Services, committing to help all staff undertake targeted qualifications within two years.
Allianz approved for ABS with Serious Law
Allianz has been granted an Alternative Business Structure licence, and will launch a partnership with catastrophic personal injury specialists Serious Law.
Cunningham Lindsey network halving drying times
Cunningham Lindsey’s managed contractor network Oriel has seen times for drying flood affected properties halved in pilot trials.
Airclaims boosts Latin America operations
McLarens owned specialist adjuster Airclaims has expanded its Latin American operations with the launch of a second office in Brazil alongside expansions in Mexico, Peru and Ecuador.
Claims Conference Asia Q+A: James Curbeam, Las Vegas Sands
Ahead of the Claims Conference Asia on 20 March in Hong Kong Post interview James Curbeam, director of global claims and administration, Las Vegas Sands.
C-Suite - Insurer: Flooding issue will not drain away
Extreme weather is here to stay – the industry must adopt long-term measures to reduce property damage.
PPI issue far from being sorted, according to FOS
Payment protection insurance complaints made up 76% of all complaints referred to the Financial Ombudsman Service in the second half of 2013.
Dye hopes storms will have 'corrective' impact on rates
The impact of poor weather in the fourth quarter of 2013 and the first quarter of 2014 could see rate strengthening across a number of business lines, Allianz Insurance chief executive Jon Dye said today.
Ex-Cunningham Lindsey boss Ventris returns to Parabis for 'unspecified' role
Neil Ventris is to return to Argent Liability Adjusters parent Parabis for an unspecified role less than a year after leaving the business, Post can reveal.
UK storm and flood losses manageable for insurers says Fitch
The losses relating to the 2013/2014 winter floods and storms will be manageable for UK non-life insurers, according to a report by Fitch Ratings
Ascot signs five-year claims deal with Xuber
Ascot Underwriting has signed a five-year deal with Xuber, Xchanging’s insurance software business, for the provision of claims.
Zurich appoints Holce head of motor claims, Asia-Pacific
Peter Holce has moved from Aviva in the UK to work for Zurich's Asia-Pacific claims team based in Kuala Lumpur.
Crawford bolsters UK business development unit
Adjusting giant Crawford & Company has boosted the numbers of it UK business development and key account management team, with the recruitment of four new team members and four promotions.
Most flooded homes now accessible says GAB
The majority of homes flooded since Christmas are now accessible to adjusters according to GAB Robins.
Aviva’s Wilson demands prosecutions for data thieves
Aviva group chief executive Mark Wilson has demanded criminal prosecutions for individuals who pass on customer data to claims farming companies.
Defra dismisses reports of Flood Re exclusion U-turn
The Department for Environment, Food and Rural Affairs has denied reports David Cameron is considering a U-turn on excluding high-net-worth homeowners from the Flood Re scheme.
Senior claims specialist moves from AIG to Allianz in Hong Kong
Patsy Wong has been recruited by Allianz Global Corporate & Specialty as head of long tail claims for Hong Kong and Greater China.
Cunningham Lindsey handed customer service accreditation.
Adjusting giant Cunningham Lindsey has become one of 18 companies to be handed Approved Centre Accreditation from the Institute of Customer Service.
Editor's comment: Pressing the advantage home
Prime Minister David Cameron told the nation “money is no object” when he declared the recent floods a national emergency and staked his personal authority on rebuilding damaged UK regions to make them more resilient to extreme weather.
Insurers doubtful government will approve VAT waiver for flood repairs
Business secretary calls for VAT on flood renovation and repairs to be cut to 5%.
Claims Club News - 27 February 2014
All the news from Post’s Claims Club event on 19 February
Expertise in Action: Occupational disease claims from industrial deafness to mesothelioma
Despite a decline in the UK’s traditional manufacturing industry - and the tightening of legislation to improve hearing protection, industrial deafness claims are on the rise.
Expertise in Action: Employers’ Liability: Have you heard?
Noise-induced hearing loss claims may be set to fall in number in the future but insurers must face the challenges they bring today.