Claims
Zurich mulls shrinking businesses in light of poor underwriting results
Poor underwriting results at Zurich have led the Swiss-based insurer to consider shrinking parts of its businesses, according to chief risk officer Cecilia Reyes.
Davies becomes claims partner with sports specialist JRW
Davies Group has been appointed by sports and leisure specialist The JRW Group as claims partner across all lines.
Durrant to join Marsh's claims team in Hong Kong
Kevin Durrant, head of customer management claims - Hong Kong at Zurich, is moving to Marsh later this month.
Legal Update: A brave new world
The Insurance Act will demand a change of underwriting culture to reduce the risk of litigation.
North of the Border: To decree or not to decree
A convicted party has a statutory right to prove they did not commit the offence they were convicted of.
Blog: Flood claimants must prepare for the long haul
There may be less media interest in the floods but loss adjusters must manage expectations as the hard work has only just begun
Blog: Davies Group - insurance industry could still do better on floods
Don't be fooled by the positive press, there is still scope to do a lot more to help claimants, particularly when there is a surge...
Elite to stop writing solicitors' PII as falling rates take a toll
Unrated carrier Elite Insurance is withdrawing from the English and Welsh solicitors’ professional indemnity insurance market.
Claims Club Asia rebrands as Claims Club Asia-Pacific
The Claims Club Asia has been renamed Claims Club Asia-Pacific in a new look for 2016.
Fraudsters sentenced over £38,000 Direct Line claim
Three fraudsters have been sentenced for planning a crash-for-cash scam that would have resulted in Direct Line Group paying out more than £38,000 in insurance claims.
Claims Club blog: Can the SRA grow enough teeth to put fear in 'dodgy' law firms
The word “landmark” seems to be an over-used one when it comes to legal judgements.
Naming of storms to potentially impact apportionment of claims
The Met Office’s new policy of naming storms that make landfall in the UK could have a significant impact on the apportionment of claims between direct insurers and their reinsurers in the excess of loss market.
Compulsory microchipping for dogs leads to calls for unified pet register
A unified pet register to counter fraud has been championed by pet insurance software firm Aquarium ahead of the implementation of compulsory microchipping for all dogs in England.
UK cyber market to resemble US amid tougher EU penalty regime
The UK insurance market is expected to increasingly follow its US counterpart as incoming EU legislation substantially toughens up penalties for data breaches.
Insurers appetite for cyber risk questioned in light of HSBC hack
The capacity and appetite of insurers for covering cyber risk has been put in the spotlight once again following today’s cyber attack against HSBC.
McNeilage to step aside as Cunningham Lindsey UK CEO
Loss adjuster Cunningham Lindsey has appointed David Pigot as CEO for UK, international and major and complex loss operations, replacing Phil McNeilage who has spent a decade as UK CEO.
Greater exposure for insurers following 'sexting' case
A legal expert has warned that the threshold for a successful civil ‘sexting’ claim appears extremely low, following a recent High Court case, and that insurers will be impacted.
Quiz of the week – 29 January
Test your knowledge of the week's insurance news, with the Post insurance quiz of the week.
Blog: Towards the uberisation of claims?
Discussion in the insurance claims sector is increasingly about how customer care can be improved while keeping expenses down. And all eyes are turning to smart technology, believed to be capable of playing a role here.
Ifed interviews 13 suspected fraudsters in two days of intense activity
A woman who was seen bungee jumping on TV after claiming she injured her back at work was among those targeted by officers from the Insurance Fraud Enforcement Department in two days of activity aimed at suspected bogus claimants.
Claimant law firm ordered to pay defendant's costs in landmark case
The solicitors acting on behalf of a fraudulent claimant have been ordered to pay all of the defendant bus company’s legal costs in a landmark case heard at Gateshead County Court.
Anti-competition concerns quelled as insurers back subrogation portal
The use of electronic portals for subrogation claims is set to become widespread among motor insurers as concerns such systems could be anti-competitive were quashed by the first companies to use the technology.
Covéa confirms involvement in subrogation portal pilot
Covéa Insurance has confirmed it is piloting the electronic subrogation portal on which Aviva and Ageas went live last week.
Axa begins publishing claims statistics for individual products
Axa has begun publishing claims statistics for its individual products in a bid to improve customer trust via increased transparency.