Claims
DFT confirms it will amend Road Traffic Act to cover driverless technology and invites insurers to consult on legislation
A government minister has called for the insurance industry to participate in a consultation over regulations surrounding the cover of autonomous vehicles.
ABI: 85% of claims from floods caused by storms Desmond, Eva and Frank paid out
More than four out of five claims from the winter floods have been paid, with total damages expected to reach £1.3bn, according to the Association of British Insurers.
IBIS 2016: Days of human intervention in low value motor claims could be numbered
The use of technology will dramatically change the way motor claims are handled, delegates were told at the IBIS Global Summit 2016 in Barcelona on Tuesday.
Number of deafness claims falls after ‘unsustainable’ peak
The number of deafness claims tumbled sharply in the latter half of last year, reversing a growing trend that many viewed as unsustainable.
Corporations ‘unlikely to support database on cyber attacks’
Establishing a database of cyber attacks on UK corporations for insurers to better assess risks, could be “fraught with practical challenges” experts have warned.
Blog: Five ways telematics will change insurance by 2025
Insurance telematics has come on leaps and bounds from the rudimentary fleet tracking devices first seen in the market. It’s now becoming ever easier for drivers to qualify themselves for more appropriately priced premiums. However, a look ahead to the…
Flooding in Sri Lanka causes over £1bn in damage
Days of heavy rain has caused widespread disruption in Sri Lanka killing at least 92 people and displacing over 250,000 people.
Kumamoto earthquakes to cost Japan over £700m
The cost of April's powerful earthquakes in the Kumamoto prefecture for insurers and the government have exceeded 123bn yuan (£712m) according to the General Insurance Association of Japan.
Stranded holidaymaker in Mexico ‘didn’t declare medical condition’
Axa has declined to cover medical bills for a pensioner who fell ill on holiday in Mexico because he allegedly did not declare an existing medical condition.
ABI calls for cyber attack database
Insurers should have access to a national database of recorded cyber attacks in order to better provide cover, according to the Association of British Insurers.
Blog: Ignite cooperation over anti-theft technology
A wave of keyless car theft has reversed the trend of declining claims losses for insurers. To find a solution, the industry should look back to the 1990s
Blog: Trolley or dolly? Machines, ethics and liability
The 'trolley dilemma' is a thought experiment from the 1960s that questions the ethical course of action when having to choose between two outcomes
Insurance offered for stem cell therapy
Insurance cover for stem cell therapy has been offered for the first time to “democratise” a process that would ordinarily cost hundreds of thousands of pounds.
Quiz of the week - 20 May 2016
Test your knowledge of the week's insurance news, with the Post insurance quiz of the week.
Claims - Education: Learning lessons
Amid the backflips and shifts in government policy, education remains a competitive market for insurers, with specific challenges as austerity tightens budgets.
Blog: Insurance contract law reform concludes with a bang, not a whimper
There is a crescendo building as we near the end of this 10-year journey to bring insurance contract law into the 21st century.
Blog: Uberisation of claims would be detrimental to customers in surge scenarios
Clive Nicholls, UK & Ireland CEO at Crawford & Company, disagrees loss adjusting will soon be disrupted by the 'gig economy'. He argues the industry cannot rely on freelancers to carry out claims surveys in surge scenarios.
Zurich hires from QBE for senior Australia claims role
Zurich has appointed Hilary Bates as chief claims officer for Australia and New Zealand.
Blog: Aggregation of PI claims, a question of interpretation
In April, the Court of Appeal handed down judgment in AIG v OC320301 LLP, a case regarding the aggregation of professional indemnity claims. John de Waal QC of Hardwicke Chambers comments on the ruling that will affect PI insurers' liability
Fraud Focus: DWF's Jamie Taylor asks if small is beautiful
Does a small claim equate to a small risk of fraud detection? How might fraudster behaviours change once the seemingly inescapable raising of the small claims track limit is implemented?
Outsourcing: Shaping up to demonstrate customer focus
Service providers and insurers are sharpening up their outsourcing practices to bring them into line with tough new regulatory demands outlined by the Financial Conduct Authority a year ago.
AIR Worldwide estimates Alberta fire insured losses at over £2.4bn
Catastrophe modeling firm AIR Worldwide is estimating between C$4.4bn (£2.4bn) and C$9bn (£4.8bn) of insured losses for this month's huge Alberta wildfire.
Claims management company fined £250,000 by ICO after making 17.5m nuisance calls
Blackburn-based Check Point Claims has been fined £250,000 by the Information Commissioner’s Office, which launched an investigation following 248 complaints.
Blog: Proposed whiplash reforms are cynical
Andrew Twambley, founder of Injury Lawyers 4 U and spokesman of Access 2 Justice, reacts to the proposals put forward by Allianz's head of technical claims Sarah Mallaby to clamp down on claims farming.