Claims
BIA 2016: The future – digital insurance innovation, technology, start-up
Digital Insurance Innovation of the Year; Technology Award; Start-up Award
BIA 2016: Communication – customer care, brand management and CSR
Customer Care; Brand Management; Business Sustainability/Corporate Social Responsibility Initiative of the Year
BIA 2016: Major loss; claims initiative – insurer and outsourced; risk consultancy and in-house risk management
Major Loss; Claims Initiative of the Year – Insurer; Claims Initiative of the Year – Outsourced Partner; Risk Management Award – In-House & Insurable Risk Managers; Risk Consultancy
Blog: Investing in people
There are probably only two aims for a training and development programme: to make it work for your company and to make it work for your employees. All other benefits - and there are plenty of them - flow from that principle.
Advertising video: A new approach to handling flood claims
The floods in Cumbria last winter seem long forgotten to those who were fortunate enough to only witness the dramatic footage on television. But for those caught up in the disaster the floods have been truly devastating – and for many the prospect of…
Asplin committed to criminal court over Das legal case
Former Das CEO Paul Asplin and five others were committed for trial, at a magistrates' court hearing today.
Blog: Cost of Scottish asbestos claims likely to increase
Insurers with industrial disease exposures in Scotland have suffered a series of blows after a quintet of cases moved civil procedure in favour of claimants.
La Nina cited as rain causes havoc in China
"Meu-Yu" monsoon rains led to multiple rounds of significant flooding across central and southern China throughout June killing at least 186 people across 26 provinces.
Jonathan Evans, Maurice Tulloch, Aviva, Allianz and Covea among 2016 BIA winners
Former chair of the All Party Parliamentary Group for Insurance and Financial Services Jonathan Evans, pictured, was last night acclaimed as the achievement winner at the British Insurance Awards.
The British Insurance Awards 2016 - As it happened
Missed out on the industry's most anticipated event? Catch up with all the news and winners from The British Insurance Awards 2016 with this blog.
Blog: Terms and conditions - embrace change before it's forced
Insurers should simplify their terms and conditions now, as a way of reducing costs and enhancing consumer trust
Floods six months on: as claims are settled, how resilient are repairs?
The Association of British Insurers says 90% of December's floods are settled and it supports the introduction of flood measures in building regulations
Number of ‘unmeritorious’ claims against cosmetics surgeons on the rise
The amount of “unmeritorious” claims against cosmetic surgeons is increasing as a result of “vicious” review sites, law firm Manleys has said.
Adjudication pilot for professional negligence claims relaunched
An adjudication pilot for professional negligence claims has recently been relaunched. It replaces a more limited and rarely used pilot scheme of adjudication in lower-value claims against solicitors.
I work in insurance - Stephen Crane, TSS Loss Adjusting
Stephen is a senior civil engineer at TSS Loss Adjusting, part of Questgates, Post found how more about his job
China establishes home earthquake insurance
China has introduced its first household earthquake insurance policy.
Blog: Subsidence, the forgotten peril
The year 1976 saw the first surge of subsidence insurance claims. Four decades later, why is subsidence the forgotten peril?
Claims handlers soft targets for scammers seeking data
Insurers forced to issue warnings to staff when they socialise after work
Industry welcomes Warragamba dam wall extension
The Warragamba dam, one of Sydney's largest reservoirs, is going to have its wall extended in a multi-million dollar renovation.
Great fire of London would cost insurers £37bn today says ABI
Insurers would have to dish out £37bn if a fire the size of the Great Fire of London were to happen today, the Association of British Insurers has said in the lead up to the 350th commemoration of the fire.
Married couple sentenced for fraudulent health insurance claims
A husband and wife have been jailed for a year over a £18,000 health insurance fraud which spanned more than a decade.
Ecclesiastical publishes statement of principles for abuse claims
Ecclesiastical has published a statement of principles outlining its approach to managing claims brought against organisations for physical and sexual abuse.
Blog: Cooking calamities - More than 38% of house fires start in the kitchen
Understandably, there is a great deal of focus right now on managing flood risks but looking at household fire claims, the number and cost of these claims have also changed quite significantly in a relatively short period of time.
C-Suite Insurer: AIG's Anthony Baldwin on future-proofing our underwriters
When you meet someone at a party and tell them you’re in insurance, what reaction do you get? A shrug, a swift change of subject, or possibly the sight of your new acquaintance’s back as they head off to find someone more interesting to talk to.