Claims
Rising Star: Marcus Hanson, Sedgwick
After getting a taste for adjusting, Marcus Hanson has progressed to Sedgwick’s complex liability team
Pool Re extends business terror loss cover
Insurers under the government-backed Pool Re scheme will cover business interruption losses in cases of a terror attack.
Sedgwick looks to further acquisitions following integration of Cunningham Lindsey
Exclusive: Sedgwick has completed its integration of Cunningham Lindsey and is looking at further acquisitions for the coming year.
Insurers face Part VII transfer delays as Brexit looms
Exclusive: The government is mulling an extension to the deadline for insurers to get legal permission to move books of business from the UK to Europe.
Zurich's Hayley Robinson on relationship building in the age of digitalisation
As we all live and work in an increasingly digital world, technology seems to be able to provide solutions for many challenges insurers face. And that is why, more than ever before, insurers need to work on those human relationships with customers,…
ABI weighs feasibility for ELTO-like tool for child abuse claimants
Insurers will publish a report in April on the feasibility of a tool for victims of child sexual abuse in making claims.
Brolly sees pay out from break-in claim
Exclusive: Brolly was left £15,000 worth of equipment down after a break in at its offices last September, but the insurtech has now been reimbursed by its insurer.
Analytics: Why Robot?
Technology is predicted to be a huge part of the future business landscape but fears remain over letting robots have all the power. Post investigates how robotics and artificial intelligence is helping insurance now and how it could do more in the future
This month: Brace for Boris
As the Brexit negotiations rumble interminably on, it can sometimes feel impossible to imagine life after 29 March. The British Insurance Brokers' Association gave the industry something to look forward to, announcing the keynote speaker for its…
Questgates announces restructuring plans
Questgates is restructuring its business into four operating divisions, citing the need to “remain innovative.”
CBL hearing delayed again pending last-minute rescue plan
A hearing over the future of beleaguered insurer CBL has been postponed again in order for creditors to explore a rescue plan.
Q&A: Luke Exford, CILA
Luke Exford has replaced John Evans as president of the Chartered Institute of Loss Adjusters. He spoke to Post about how the body maintains standards amid technological change.
Geo’s Paul Dilley on better claims management
Geo's CEO Paul Dilley talks about a recent traumatic experience and how his ordeal raises questions on how insurers can improve the claims management process.
Leakbot rival Waterlock trialling with major insurer
Energy sector technology company Geo is trialling its leak detector and preventer, Waterlock, with a "top 10" insurer.
Editor's comment: Ending the dark days
I usually love the month of January. My birthday falls in this month as well as several other family birthdays and, while others are facing a dry January, I usually manage to have a good celebration.
This week: ‘Snow drama
Despite the buildup - amber warnings, train winter timetables, and inevitable delays getting to work - insurers will be grateful of today’s mere smattering of snow.
Claims Apprentice 2019: meet the six final candidates
After short-listing 30 talented candidates for interview, we can finally reveal the six successful claims professionals that have been selected for the first series of Claims Apprentice.
Watchstone names court date as it prepares for showdown with S&G
Watchstone has ring-fenced £50.2m in anticipation of a costly court battle with Slater & Gordon later this year.
National Accident Helpline group to launch law firm
National Accident Helpline Group’s first wholly-owned law firm will start trading in April.
Analysis: Insurers under the spotlight over institutional child abuse claims
Insurers have been forced to defend how they handled non-recent child abuse claims, in the latest stage of a high profile inquiry
Trade Voice: Bila's Ozlem Gurses on motor passenger insurance
How do passengers 'use' motor vehicles? Ozlem Gurses, reader in insurance and commercial Law at King’s College London and British Insurance Law Association committee member, explains how the law sees this question when it comes to insurance.
Industry faces £10.5m bill from FCA claims data proposals
The regulator expects its claims reporting proposals to cost the industry between £7.5m and £10.5m in one off compliance costs.
FCA takes aim at general insurance ‘poor product value’
The city watchdog has launched a consultation to address potential 'poor product value' in general insurance.
Munich Re's Digital Partners targets Asia after hitting £100m GWP
Digital Partners, the Munich Re-owned insurtech facilitator, has revealed its intention to expand into Asia after hitting £100m gross written premium in Europe and America.