Claims
Commercial insurers' claims handling failing SMEs
Commercial insurers are failing to give their SME customers a satisfactory claims experience, with 70% saying that their interim and financial claims amounts had not been agreed promptly enough.
Ecclesiastical denies finding of church abuse inquiry
Ecclesiastical has hit out against accusations it advised the Church of England to sever ties with abuse victims.
This Month in Post: AIG's UK CEO, BIA photos, terror car hire and tower fire
A look at this week's insurance news and this month's Post issue.
Insuring the Pacific: where cyclones can cost half a nation's GDP
The growing impact of climate change on the Pacific Islands just adds another layer of catastrophe risk to an already highly vulnerable group of countries.
Lord Justice Jackson scales back fixed recoverable costs proposal
Lord Justice Jackson has recommended extending fixed recoverable costs for fast-track legal cases and a new fixed cost intermediate track for claims worth up to £100,000.
Analysis: The legacy of Grenfell Tower
How the blaze that killed at least 80 people promises to be one of the most complex claims in recent years
Man sentenced to a year after fraudulent personal injury claim
A man has been sentenced to a year behind bars after attempting to claim hundreds of thousands of pounds following a work injury.
Questgates acquires majority interest in Hyperion Adjusters
Questgates has agreed to acquire a majority interest in London-based Hyperion Adjusters.
Analysis: Killer cars
How is the industry reacting to emerging terror trends?
TfL settles first claims from Croydon tram crash at £900,000
Exclusive: Transport for London has paid £900,000 to settle seven personal injury claims from the Croydon train crash in December last year, with 69 claims outstanding.
Blog: Building on blockchain
Blockchain is gaining popularity among insurers, who will need to figure out how to integrate it with legacy systems, says Michael Clifton, senior vice-president, global insurance strategy and ventures at Cognizant.
Crime stats reveal 20% fall in insurance fraud
Exclusive: The Insurance Fraud Bureau has issued a cautious welcome to a 20% fall in insurance fraud cases last year.
Analysis: Monitoring medical misdeeds
Surgeon Ian Paterson went to prison in May for carrying out unnecessary cancer operations and this case has highlighted gaps in the insurance coverage of medical malpractice
Insurance Post to host Claims Conference Sydney
The inaugural Claims Conference Sydney will take place on 29 August at the Radisson Blu Plaza.
Biba launches claims app for brokers
The British Insurance Brokers’ Association has launched a claims smartphone app facility for brokers with Insure Apps.
Legal Update: Catastrophic injury claimants can benefit from assistive technology
Assistive technology can provide a cost-effective way of helping claimants with catastrophic injuries, explains Malcolm Henké, partner at Horwich Farrelly.
Personal injury CMCs made £2.8bn over the last decade
Personal injury claims management companies earned £2.8bn over the last 10 years, a government report has revealed.
Jelf and Bluefin's Phil Barton on the Ogden rate
There have been many column inches devoted to the impact of Ogden discount rates on the motor and liability insurance markets since its unforeseen reduction to minus 0.75% in March this year. Jelf and Bluefin's CEO Phil Barton takes a closer look.
Majority of Kaikoura claims to be paid by end of year, says ICNZ
The majority of claims will be paid out for last year's deadly Kaikoura earthquake on South Island by the end of the year according to the Insurance Council of New Zealand.
This week: Planning, predictions and packing
I am most definitely a planner. Being organised usually tops my list of attributes in appraisals and most of my life as a busy working mum is run by lists. In fact the holiday I'm just about to fly off to has been two years in the planning.
FSCS refunds £8.3m to Gable policyholders
Premiums worth £8.3m have been returned to former policyholders of Gable Insurance through the Financial Services Compensation Scheme.
Insurance could cut natural disaster bill for developing nations by $11bn, says RMS
New types of insurance could cut the costs of natural disasters for poorer countries and reduce the amount of humanitarian aid needed, according to a new report.
Questgates appoints Ganson to its board
Colin Ganson has been appointed to the board of Questgates after taking part in the restructure and reorganisation of the firm’s property division.
Cunningham Lindsey names UK operations directors
Global loss adjuster Cunningham Lindsey has appointed two UK operations directors, Stephen Kerr and Scott Cameron in the South and North of the UK respectively.