Claims
In Depth: Using lie detectors to root out fraud
How broker Only Young Drivers is taking a novel approach to application fraud
Rising Star: Rachel Marks, Crawford & Company
Marks is a loss adjuster focusing on agricultural, rural industries and estates losses at Crawford
HCML acquires Excell Medical, opens Bristol office
Rehabilitation firm HCML has acquired Excell Medical Reporting, a Medco-registered reporting company, and opened a new office in Bristol.
Davies makes first acquisition since private equity investment
Davies Group has acquired regulatory services business Cynergie UK, its first deal since gaining a new equity backer.
Crash for cash scammers sentence following private investigation
Two crash for cash scammers have been sentenced following a private investigation that revealed £32,000 fraud.
Insurers face ‘eye-watering’ bill from discount rate changes in Scotland
Insurers face an “eye watering” bill from the decision by the Scottish government to adopt the UK’s revised discount rate.
This Week in Post: BST, the baby and Brexit
British Summer Time is now allowing us to enjoy more daylight as all our clocks moved forward an hour last weekend. Except, that is, for my 15-month-old daughter’s biological clock. For her bedtime this week, she’s decided to do her own thing. Pretty…
Swinton's Richard Beaven on sharing data to combat fraud
Fraud is a perennial problem for the insurance industry. Figures from the Association of British Insurers last year have revealed that insurers detected more than 130,000 fraudulent claims in 2015, a 6% increase on the previous year.
ICA extends Cyclone Debbie catastrophe declaration to New South Wales
The Insurance Council of Australia has expanded its catastrophe declaration associated with Cyclone Debbie and its aftermath beyond Queensland to northern New South Wales.
Defective products are leading liability loss, says Allianz
Commercial insurer Allianz Global Corporate & Specialty has identified defective products and work as the leading global liability loss by studying the total value of claims over a five year period.
Truss launches Ogden rate consultation
Elizabeth Truss, Secretary of State for Justice, has launched a six-week consultation on the discount rate.
Lloyd’s sees underwriting hit following £2.1bn major losses
Lloyd’s has seen underwriting profits slip on the back of major claims of £2.1bn last year.
Climate change: insurers feeling the heat
The global risk landscape is currently dominated by environmental upheavals caused by climate change. The resulting catastrophes are of concern to people in general and insurers, in particular, tasked as they are with underwriting and managing ever…
AIG warns on rise in Asia-Pacific nat cat travel claims
Research from AIG Singapore suggests that high-impact incidents such as extreme weather events, virus outbreaks and socio-political volatility are the top emerging risks for Asia-Pacific travellers in 2017.
Criminal gang sentenced after five year investigation carried out by IFED
A criminal gang have been sentenced for their involvement in sophisticated fraud following an investigation carried out by the Insurance Fraud Enforcement Department.
Connected garage among topics of IBIS 2017
The collision repair market and the connected garage are among the topics that will be discussed by the International Bodyshop Industry Symposium at its global summit 2017 taking place in June in Madrid.
Blog: The young and the connected, the new face of claims handlers
Businesses in the insurance sector have to deal with change from a ‘new' type of social-savvy policyholder. Engaging and empowering your workforce is the best way to go about it, and technology provides the tools for it.
Fire claims: Not getting burnt
The Enterprise Act may expose inefficiences in the way claims are handled – and fire investigators could feel the heat, as any delay in investigating may cost
Blog: The future of CMCs
Listening to the entirety of the Second Reading debate on the Prisons and Courts Bill last week, I was reminded once again of the pitfalls of short-sighted and ill-thought-out policy changes in the claims sector.
AA profits hit by greater aggregator spend
AA saw profits dip by 2.6% last year due to a higher marketing spend on aggregator sites.
IUA calls for reform on the discount rate as increase in premiums are becoming 'sizeable'
The International Underwriting Association has joined insurers and called for a reform of the discount rate and the way in which personal injuries are analysed and settled.
Six out of 10 insurers have signed up to fraud database
Six out of ten general insurers have signed up to the Insurance Fraud Register, new figures reveal.
Trade voice: Navigating the new legal landscape
The legal landscape around the insurance industry and the claims sector is approaching a period of unprecedented change.
Blog: Being prepared for a ransomware attack
Imagine this scenario: Your employees walk into the office on a Monday morning, turn on their computers and a message appears demanding payment to access company systems and data.