Claims
Insurers can 'breathe easier' as Supreme Court clarifies the use of compulsory motor insurance
Supreme Court has ruled against Axa in a landmark dispute between a property damage insurer and a motor insurer over £2m fire claim.
FCA takes over CMC regulation
The Financial Conduct Authority now oversees regulation for claims management companies in England, Scotland and Wales.
Analysis: Are the barriers too high for CMCs?
Claims management companies come under the regulation of the Financial Conduct Authority today, but do the high barriers for entry threaten to create unintended consequences?
Mactavish should share its cyber policy analysis if it has ‘true evidence’ of flaws: ABI
The Association of British Insurers has criticised Mactavish’s cyber challenge to insurers and brokers in a response to its CEO, saying it should share its analysis if it has ‘true evidence’ of flaws.
MoJ looks to extend fixed recoverable costs to £100,000
The Ministry of Justice has launched a consultation into extending fixed recoverable costs.
Insurers criticised for ‘voiding’ of Irish policies
Insurers have been rebuked for “voiding” policies on the basis of non-disclosure.
This week in Post: Scraps, slurs and sexual harassment
Post held its reputation event this week, which felt somewhat prescient as parts of the industry were shamed on diversity and inclusion.
Blog: Taking telematics to the mass market
Without significant change in how telematics insurance operates, all of the societal benefits from the technology are in danger of going to waste argues Graham Gordon, director, Global Telematics.
Sabre posts £61.9m profit as it predicts 'uncertainty' for 2019
Sabre Insurance group posted a profit before tax of £61.9m for the year ended 31 December 2018, from £53.3m in 2017.
Claims Apprentice 2019: Episode 3 - Diversity & Inclusion
With Team Fortitudo emerging successful after the Debate challenge last week, the apprentices now move onto their second task.
New claimant sector trade body aims to 'detoxify the compensation culture'
Exclusive: A trade association has been launched to represent businesses that look after customers in the civil justice system, when they make a claim for insurance, injury, negligence and mis-selling.
Roundtable: Escape of water - managing the rising indemnity spend
Escape of water claims continue to exercise property claims managers. According to the most recent estimates from Association of British Insurers, domestic escape of water claims cost insurers £483m. With this in mind, Post, in conjunction with Acumen,…
British Insurance Awards: Major loss - 25 years of going the extra mile
Insurance is only really tested at the point of claim and over the past 25 years the British Insurance Awards have celebrated the industry’s efforts to return the customer to where they were before the claim. Since 2003 major loss has been a standalone…
Special Report: Motor Insurance Research 2019: Expert View
With Adas on the rise, insurers need to better understand these technologies, including their impact on safety and claims, to derive the greatest benefits from them. National Windscreens managing director Jan Teo highlights how education can play a…
Special Report: Motor Insurance Research 2019
What’s fueling motor insurance today? Michele Bacchus talks to the industry and gives the low-down on what’s heading down the highway towards insurers in both the fast and slow lanes
This week: All change... please!
The more things change, the more they stay the same. So runs a French expression that feels apt in a week that saw Brexit delayed, leaving us all wondering whether we will be able to talk about anything else ever again.
Blog: How ready is the motor insurance supply chain for the electric future?
Electric vehicle sales might be on the rise, but questions remain about how ready the insurance sector is for what has been described as “biggest technology advancement since the invention of the combustion engine”. Europcar Mobility Group UK’s James…
Driverless experts split over ‘manual’ driver premiums
A move towards autonomous vehicles could lower premiums for drivers of non-autonomous cars, but insurers remain split over the issue.
Mactavish challenge over 'flawed' cyber market fans row
A challenge to the market to prove that off the shelf cyber policies are not 'flawed' has itself drawn criticism from market.
Claims Apprentice 2019: Episode 2 - The Debate
Now that the six contestants have been split into teams and decided on their names, it is time for the apprentices to tackle their first challenge.
LV in U-turn over home business
LV plans to build on the home book it picked up from Allianz business transfer, despite losses in the segment last year.
My other life: Phil Morgan, Morgan Clark Loss Assessors - charity founder
When taking a break from his day job as chairman at Morgan Clark, Phil Morgan is using his business acumen to help good causes - launching a charity in The Gambia
Sedgwick sees 39% fall in suspicious claims
The number of cases investigated by Sedgwick for fraud in 2018 fell by 39% compared to the year before.
Insurance fraud rises 27% finds Cifas
The number of fraudulent insurance claims have soared by 27%, fuelled by rises in household and motor fraud.