Review of the Year: Legal

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For insurance lawyers, 2015 has been marked by the Medco portal going live in a sustained effort to reform whiplash claims. But the year has also seen major rulings regarding aggregation, costs and rates, all expected to have wide-ranging implications.

For this Legal Review of the Year, Post got in touch with both insurance and personal injury lawyers.

They reflected on the latest anti-fraud initiatives, and pointed out how technological trends may

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How to support insurance customers in vulnerable circumstances

As the Financial Conduct Authority intends to check claims-handling response times, and whether insurers are doing enough to help customers in vulnerable circumstances, Winn Group chief information officer Clint Milnes explains what providers need to do to meet the watchdog’s expectations.

How insurers should navigate supply chain disruption

With supply chain disruption continuing, Bill Bradshaw, operations senior vice president for London operations at FM Global­, says companies need to prioritise resilience and proactive prevention measures beyond insurance reliance.

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