Claims/Loss adjusting
We need to talk about fire claims
With concerns growing about the coordination of the many parties involved in investigating major fire claims, a roundtable recently brought together insurers, adjusters, forensic investigators and fire service chiefs. As they discussed the many…
2017 Post Claims Awards: Full list of winners
Covea notched up two team wins and NFU Mutual chief claims manager Matthew Scott (above) took home the Achievement Award at the Post Claims Awards last night at the Sheraton Park Lane, London.
Claims: Providing a personal service
Brokers need to stand out in a competitive market and claims service is a way to make a real difference. Being there to advise, intervene – and to turn the heat up if necessary – can mean the world to a grateful client.
Trade voice: CILA'S Malcolm Hyde on business ethics
Business ethics has become increasingly important in recent years for many reasons, including increased stakeholder scrutiny. This is not surprising in the light of financial institutions’ scandals, the MPs’ expenses scandal and perhaps the influence of…
Rising Star: Rachel Marks, Crawford & Company
Marks is a loss adjuster focusing on agricultural, rural industries and estates losses at Crawford
Fire claims: Not getting burnt
The Enterprise Act may expose inefficiences in the way claims are handled – and fire investigators could feel the heat, as any delay in investigating may cost
McLarens bolsters Australia team with hire from Crawford
Global loss adjuster McLarens has made a senior construction appointment in Australia.
Crawford & Company reports improved financial results for 2016
Crawford & Company has reported improved financial results in 2016 with a net income attributable to shareholders of $36m (£28.9m), up from a net loss of $45.5m in 2015.
Spotlight: Claims Assistance: Ignore at your peril
Dissatisfaction over clarity during the claims process has been highlighted by the recent Financial Conduct Authority review. What can the industry do to make the system work better?
Spotlight: Claims Assistance: Providing claims support
For SMEs, the delays inherent in complex claims can mean coming perilously close to insolvency. What can brokers do to support them through the process?
Knowles takes on parent company name
Knowles Loss Adjusters has rebranded to Charles Taylor General Adjusting Services.
Piggot replaces retired Reeves at Crawford
Former Gen Re claims manager Geoff Piggot has been named as CEO of Crawford Global Technical Services.
Crawford appoints Hanover boss as COO
Crawford has appointed Andrew Robinson as its global chief operating officer.
CEC launches tie-up with Compass
Claims Equilibrium Club will provide claims support to Compass Broker Network.
Blog: Loss adjusters lead encouraging flood-resilient repairs
Loss adjusters are encouraging flood-resilient repairs but a strong incentive is needed to support take up.
Crawford acquires US inspection firm We Go Look
Global loss adjuster Crawford has acquired 85% of US inspection firm We Go Look for $36.1m (£28.5m) via a new investment platform.
Interview: Harsha Agadi, Crawford & Company
As Crawford ‘outperforms expectations’ in terms of growth, Michèle Bacchus speaks with CEO and president Harsha Agadi about his plans for the company
High-net-worth fraud: A real rarity?
Many believe fraud in the high-net-worth market is rare. Is this the case, or are insurers just remaining tight-lipped about the problem?
Lloyds outsources claims management to Innovation Group
Lloyds Banking Group has outsourced its subsidence claims to Innovation Group, Post understands.
Claims Awards Asia-Pacific Winner's Interview: Lifetime Achievement
Post interviews Marsh's Graham Purdon - the winner of the Claims Awards Asia-Pacific 2016 Lifetime Achievement Award.
Acquisitive Davies eyes I-Cog as it closes in on latest niche deal
Acquisitive claims and loss adjusting group Davies is in advanced negotiations which could see it seal its fifth bolt-on acquisition in 24 months.
Rising star: Simone Sailman, Cunningham Lindsey
Private client services high-net-worth adjuster Simone has proved invaluable to the loss adjuster
Loss adjuster to face criminal court over alleged data misuse
A loss adjuster said it is “disappointed” that an alleged instance of misuse of data will be heard at a crown court.
Hanjin crisis now a ‘global claims phenomenon’, loss adjusters warn
Loss adjusters have been appointed multi-million pound contracts to recover cargo lost as a result of the Hanjin shipping crisis.