Broker
Ecclesiastical’s Coleman on why great insurer service starts with culture
View from the Top: Richard Coleman, managing director of Ecclesiastical UK, explains why insurers should be putting more focus on service as part of their business strategy.
Perkins Slade founder David Slade passes away
David Slade, founder, chairman and CEO of Perkins Slade Limited, has passed away at the age of 80.
Big interview: David Martin, Aviva
Aviva’s managing director of commercial and chief distribution officer, David Martin sits down with Scott McGee to run through the work done since he joined the insurer, increasing productivity with brokers, and what apprentices need to focus on nowadays…
60 Seconds With... SSP Broker’s Stuart Marshall
Stuart Marshall, head of proposition and product strategy at SSP Broker, makes former prime minister Rishi Sunak jealous by using his first wage packet to purchase Sky TV and shares his love of Steve Jobs' pragmatism.
Insurers moving to limit exposure to neuro sports injury litigation
Impending litigation over neurodegenerative conditions suffered by rugby and football players are presenting challenges for the insurance industry to stay on top of.
Specialist Risk’s Lebecq joins Miller as COO
Miller has hired Clare Lebecq as chief operating officer following her departure from Specialist Risk Group last month.
Hiscox’s Hemming reveals ‘bold ambition’ for distribution
Gareth Hemming, who joined Hiscox UK as chief distribution officer a year ago, has shared what brokers can expect from the insurer in the next 12 months.
Big Interview: Jo Taylor, Endsleigh
Jo Taylor, executive director of Endsleigh, shares plans to consign the student specialist brand to the past, ways to attract fresh meat to the insurance market, plus how the broker is supporting schools and universities facing financial challenges in…
Ex-Crawford UK president Lisa Bartlett resurfaces at Gallagher
Lisa Bartlett has been appointed as managing director of Gallagher’s Birmingham office, following her resignation from Crawford earlier in the year.
Ageas’ AI fraud tool; Clear’s Wycombe partnership; Moonrock’s COO
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Broker stress reaches five-year high
Broker stress has risen to the highest level since 2019, according to research from Ecclesiastical.
Markerstudy’s Barnard on the continued importance of Lloyd’s
View from the Top: Joe Barnard, director of group sales and business development at Markerstudy, highlights Lloyd’s’ adaptability, strong reputation and talent as key to facing future challenges.
Big interview: Michael Rea, Gallagher UK
Having taken on the Gallagher UK CEO role at the start of the year, Micheal Rea talks to Jonathan Swift about breaking the £1bn revenue barrier, the benefits of scale, putting M&A on hold and why the market is in transition in terms of rates.
60 Seconds With... Specialist Risk’s Michael Grimwood
Michael Grimwood, development executive for indemnities at Specialist Risk Insurance Solutions and chair of the SRG NextCo, is hangry and if he had a time machine would like to go back to early 1990s Ibiza.
Diary of an Insurer: Gallagher’s Elaine Lennox
Elaine Lennox, regional managing director for the Midlands at Gallagher, goes back and forth between Leicester and Birmingham, checks in with the cyber insurance special interest group and manages to download over dinner.
Gallagher’s Rea bemoans ‘basic’ service remains a differentiator
Such has been the drop in service standards among insurers, anyone offering “the bare minimum” might stand out in the current market, according to the CEO of the UK’s largest insurance broker, Gallagher.
Aviva to roll out ‘transparent’ broker portal
Aviva’s MD for commercial and chief distribution officer, David Martin has revealed to Insurance Post that, in November, the insurer will be rolling out a new broker portal.
Q&A: John Dunn, Brokerbility
After more than 18 months into his role as MD of Brokerbility, John Dunn catches up with Insurance Post to discuss bring clarity to the networks, refreshing tired shcemes, and how he hopes to help partners and members "outperform the market"
Gallagher promotes Collings to chief broking officer
Gallagher has promoted Simon Collings to the role of chief broking officer, reporting to Michael Rea, CEO of Gallagher in the UK.
Aon increases insurance service brokerage to 5%
Multiple sources have told Insurance Post that Aon has increased its rate of insurance service brokerage to 5%.
Spotlight: Emerging risks in the property sector
The property sector faces a number of long-established risks from storms and floods to subsidence and fires. However, new risks are emerging all the time and the insurance industry must make sure customers are aware and are prepared to face them. Tim…
Spotlight: UK businesses brace for evolving claims risks
It’s not just a rise in extreme weather events that is contributing to the claims tally for UK businesses. Tim Evershed explores the gaps in insurance cover in the workplace
SSP Broker’s Majeed on raising diverse talent through the ranks
Nazia Majeed, head of project and service delivery at SSP Broker, observes she remains the minority in a leadership role in insurance and outlines action needed to get more diverse talent to the top of the sector.
Video Q&A: Arch Insurance’s Steve Bashford and Mike Bottle
Following its recent success at the British Insurance Awards where it was crowned Broker Partner of the Year, Insurance Post caught up with Arch Insurance to discuss its success.