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Q&A: Julian Tomlinson, Alps

Julian Tomlinson, chair and founder of Alps, talks to Insurance Post about the firm’s M&A appetite, delivering value in legal expenses coverage, and why artificial intelligence is like Tinder for claims.

Claims service improves but regional delivery varies

The general insurance market overall is continuing its improvement in claims service at the start of 2025 but there is massive variation between the best and worst performing providers plus significant variations depending on where brokers are located in…

Diary of an Insurer: Gallagher’s Ayshea King

Ayshea King, energy claims handler of Gallagher, plays netball with Lloyd’s, studies for Chartered Insurance Institute examinations and explains how she switched from being a midwife to supporting clients in the renewables industry.

Throwback Thursday: CII card woes; Hiscox grows

Insurance Post’s Throwback Thursday steps back in time to May 1990 to remind you what was going on this week in insurance history: the Chartered Insurance Institute was suffering card woes, Hiscox was growing and Sun Alliance increased its stake in…

FCA remains a work in progress

Trade Voice: Chris Croft, CEO of the London and International Insurance Brokers’ Association, says that while the regulator has made strides towards its new objectives, further cultural change is needed.

Ajay Mistry, iCan

Ajay Mistry has consistently raised the bar for multicultural inclusion and career progression as co-founder and co-chair of iCan, the Insurance Cultural Awareness Network.

Chris Lay, Marsh McLennan

Chris Lay, CEO of Marsh McLennan UK, isn’t afraid of taking the regulators to task over the disproportionate amount of red tape restricting the growth of broking businesses.

Jane Kielty, Aon UK

Jane Kielty became Aon’s UK CEO at the start of 2024 and is spearheading the organisation’s ambitious growth plans.

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