Broker
Claims: Providing a personal service
Brokers need to stand out in a competitive market and claims service is a way to make a real difference. Being there to advise, intervene – and to turn the heat up if necessary – can mean the world to a grateful client.
This Week in Post: Extinction and distinction
This week I took my toddler to see the roaring animated T-rex at the Natural History Museum. “Raaa!” she growled, before wimping into her father’s arms, unaware dinosaurs are actually extinct.
Potential Swinton job losses a 'disappointing tragedy'
The changing consumer buying habits linked with 900 potential Swinton redundancies has not prevented other brokers from succeeding on the high street, experts said.
Commercial lines brokers must adapt or 'face extinction'
Commercial insurance brokers “face extinction” if they fail to evolve into business advisers within the next decade, the Chartered Insurance Institute has said.
Willis Towers Watson appoints head of broking
Willis Towers Watson has appointed Clyde Bernstein as the head of broking, for its corporate risk and broking division.
Towergate's Ebitda climbs 12% on back of restructure
Towergate has seen 12% growth in underlying profit after a year of wrestling with "enormously complex legacy and infrastructure challenges".
Swinton to cut 900 jobs in shift away from high street model
Swinton will likely cut 900 roles from its business by the end of the year as part of a wider restructure.
David Cameron to deliver Biba conference keynote speech
The British Insurance Brokers’ Association has revealed that David Cameron will be making the closing keynote address at the group’s annual conference in May.
LV finance boss Philip Moore to step down
LV has appointed Lloyds Banking pensions boss Andy Parsons as finance director.
Pen signs £25m equestrian capacity deal with Markel
Pen Underwriting has signed a £25m capacity deal with Markel for its equestrian products.
Brokers: The unbearable weight of regulation
Brokers are becoming increasingly frustrated with the Financial Conduct Authority, citing rising compliance costs and an overbearing regulatory regime as hurdles to growth and innovation
Towergate places 133 jobs at risk in restructure
Towergate has placed 133 jobs at risk following a restructure in its finance operation.
C-Suite Broker: Junction's Ali Crossley on personalisation in insurance marketing
Marketing is constantly evolving, with an ever-changing array of channels through which to promote products – but at the heart of it is always the customer. How can we best meet their needs, asks Ali Crossley, customer and development director for…
Blog: Brokers' bad reputation
So what’s the worst thing you can say to a broker? Accuse them of being commission driven? Question what value they add to customers? Definitely best not to stray into the territory of online comparison sites, says Adrian Saunders, commercial director at…
Carole Nash acquire book of business from Cornmarket Insurance
Carole Nash has decided to purchase Cornmarket Insurance Services’ Republic of Ireland motorcycle insurance book of business.
This week in Post: Snap decisions, Can-can and costs
In a snap decision just after Christmas I agreed it would be fun to attend a Moulin Rouge secret cinema perfomance, with little thought to the effort this would involve or the costume I'm currently having to source.
FCA aviation probe to centre on sharing of sensitive data
A misconduct probe into the aviation broking sector will centre on whether firms have been sharing competitively sensitive information.
FCA to investigate suspected misconduct in aviation broker sector
The Financial Conduct Authority is investigating at least four aviation insurance brokers over suspected misconduct.
C Suite: A Plan's Carl Shuker on advised and non-advised sales
The internet is, of course, most of the time, a force for good, but is it driving down the quality of what we as an industry offer our clients? Carl Shuker, CEO of A-Plan Insurance, investigates.
Blog: Know your customer... and your opposition
‘In the midst of chaos, there is also opportunity', wrote the great military strategist Sun Tzu a mere 25 centuries ago. His observation still holds true in these strange times of disruption. And seizing the opportunity is vitally important to modern…
Report: Insurance Census 2017- the face of insurance
Insurance, like many financial services sectors, has a reputation for being pale, stale and male.
Northern Irish insurance salaries rise despite Brexit fears
Four out of 10 insurance workers in Northern Ireland received a pay increase in 2016, with on average increases of 3.7%.
Private equity acquisition of Ryan Direct 'a sign of serious intent' say brokers
The acquisition of Ryan Direct is a sign of “serious intent” by the private equity backers of Towergate, brokers said.
Ryan Direct bought by Towergate owners
Ryan Direct Group has been bought by the private equity backers of Towergate, Madison Dearborn Partners and HPS Investment Partners.