McLarens’ Alcock on how belonging is about being empowered
Kim Alcock, head of UK casualty at McLarens, considers how belonging means creating pathways, removing barriers, and empowering women to thrive and progress in insurance careers.
60 Seconds with... Insurance Compliance Services’ Isabella Macfarlane
Isabella Macfarlane, head of London markets at Insurance Compliance Services, talks career milestones, bath-hating dogs, shaking it off with Taylor Swift and shares still has the heels that helped her stand tall at Lloyd’s.
From struggle to pride: RSA’s Dainty’s journey
Being gay with ADHD made Drew Dainty, claims expenses team leader at RSA, feel like every day of his young life he was swimming against the current - until he joined the insurer and felt celebrated rather than tolerated.
Admiral’s Wilkie champions social mobility through her rise
Helen Wilkie, projects and events lead at Admiral, shares how grit, growth, and company support helped her rise from entry-level to leadership.
Smashing the class ceiling in insurance
Damisola Sulaiman examines why social mobility data and initiatives remain patchy in insurance and how recruitment and culture need to change to smash the sector's class ceiling.
Diary of an Insurer: Hiscox’s Shali Vasudeva
Shali Vasudeva, group chief operations and technology officer at Hiscox, oversees areas including technology, data plus artificial intelligence, property services, procurement, and change management including improvements to the claims process.
More women in top jobs narrows gender pay gaps in insurance
Insurers with more women in top-paying roles report far smaller gender pay gaps, proving representation – not just equal pay policies – is the strongest lever for lasting progress, a data analysis produced by Michael Stefan, partner at executive…
How Zurich helped me understand how my mind works
Richard Kirkham, assistant sales manager at Zurich Municipal, shares how being diagnosed autistic, dyslexic and ADHD led to life-changing support and a renewed sense of self at work.
Axa’s Scott on battling imposter syndrome in insurance
Suzanne Scott, chief people and corporate responsibility officer at Axa UK & Ireland, reflects on how an inclusive culture can help individuals overcome imposter syndrome and opens doors for all in insurance – not just the elite.
IGI’s Jaber on the blessing of being an office nomad
Returning to work in her forties, moving from desk to desk in an open plan office, was at first bewildering but her time as the ‘office nomad’ helped Aaida Abu Jaber, specialist commercial insurer and reinsurer IGI’s assistant vice president of PR &…
Dive In 2025 pushes belonging to the top of insurance’s agenda
Lloyd’s festival for talent and culture, Dive In, returns from 16 to 18 September 2025, rallying the industry around the theme: “Belonging builds tomorrow”.
ISC Group names Powell CEO
After six months as interim managing director of ISC Group, Carmen Powell has been made CEO of the organisation dedicated to the development and advancement of women in insurance.
Aviva’s Briggs says age diversity is ‘neglected’ by insurance
Aviva’s diversity, inclusion and resourcing director Jonny Briggs has said age diversity and maintaining a multi-generational workforce have been “neglected” by the insurance industry when considering diversity and inclusion.
Miller’s Craven on unconscious nature of excluding behaviour
As Dive In draws to a close, Natacha Craven, chief human resources officer at Miller, considers unconscious bias plus how we are all culture carriers – and responsible for making a difference to the inclusive culture of the insurance industry.
Davies’s Blunt argues if you can see it, you can be it
Carolyn Blunt, vice president of the Academy at Davies, says school outreach programmes are attracting diverse talent into the sector but, to create an inclusive culture, the make-up of the highest levels within all insurance organisations needs to…
Barriers remain for neurodivergent people in insurance
Despite progress in recent years, insurance still has work to do to understand what neurodiverse people have to offer and the accommodations they need, it has emerged at a panel discussion held as part of the Dive In festival.
Lloyd’s Lomas promises ‘accountability’ over Inclusive Futures
Mark Lomas, head of culture at Lloyd’s, has given an update on how the success of the London market’s Inclusive Futures initiative to increase ethnically diverse talent in the industry will be measured.
Link founder calls for focus on social mobility
Erik Johnson, co-founder of Link, the LGBT Insurance Network, has highlighted social mobility as the primary area of improvement for insurance diversity and inclusion efforts.
Q&A: Kaye Sydenham, Verisk
Kaye Sydenham, product manager - anti-fraud at Verisk, discusses her background, digital media manipulation, and data issues in travel insurance fraud.
AmTrust’s Challis on embedding inclusion in the HR life cycle
Helen Challis, group head of HR at AmTrust International, reflects on diversity efforts in the past decade and why inclusion initiatives must be meaningful and results oriented.
BMS Group’s Erwin champions employee networks
Louisa Erwin, group head of diversity, equity and inclusion at BMS Group, argues it is essential for the insurance industry to continue to amplify the voices of employee resource groups and networks.
Sedgwick’s Cowell on inclusivity lessons learned from Covid
Vicki Cowell, head of colleague resources at Sedgwick, considers the lessons learned from Covid-19 about flexible working and how the insurance industry must move away from linear progression paths to become more inclusive.
RNIB shares steps to attract visually impaired talent at Dive In
The Royal National Institute of Blind People's head of employment Martin O'Kane has shared steps insurance companies can take to attract more visually impaired people into the industry.
Markel’s Humphreys on ensuring everyone can thrive
Dr Julie Humphreys, head of diversity and inclusion at Markel International, outlines the importance of a people-powered approach to achieving inclusivity in the insurance industry, with a focus on creating an environment where everyone can thrive.