ISC’s Powell on why women matter to the AI future of insurance
Carmen Powell, CEO of ISC Group, argues that insurers will achieve better artificial intelligence outcomes by ensuring women help lead transformation from the outset.
Markerstudy’s Smith-Foreman on digital tools bringing colleagues together
As hybrid working evolves, Lizzie Smith-Foreman, chief marketing, communications and sustainability officer at Markerstudy, observes organisations must use technology not just to enable work, but to foster connection, collaboration and a shared sense of…
Big Interview: Maurice Rose, Link
Link co-chair Maurice Rose reflects on the legacy of Dive In, the changing role of diversity and inclusion in insurance, and why attracting talent depends on the sector’s everyday culture.
AI will amplify rather than replace underwriting expertise
Allison Hamilton, head of US customer success at Cytora, argues the industry’s future will depend not on replacing experienced underwriters with artificial intelligence, but on helping them adapt and use technology to enhance their judgement.
iCan’s Mistry says culture can’t be left to chance in a digital workplace
Ajay Mistry, co-founder and co-chair of iCan, the Insurance Cultural Awareness Network, explores how insurers can reinforce values and relationships when everyday interactions move online.
QBE’s Higgins explains why AI success depends on people
Technology can automate tasks, but Emma Higgins, chief people officer for international at QBE, says insurance leaders must ensure AI creates more space for judgement, collaboration and learning across the workforce.
Insurance Post Census exposes employment progress and problems
While insurance may have more women reaching CEO and C-suite roles than ever before, Insurance Post’s 2026 Census exposes how progress is not being experienced evenly across the workforce.
Lloyd’s ‘new’ Dive In consultation to end next month
Lloyd’s Mark Lomas said consultation on the replacement for its Dive In festival will conclude in August and observed the last edition of the event has a ‘unique’ ability to bring people together to harness the power of artificial intelligence for good.
Dive In 2026 opens registration for final festival year
Registration has opened for the final Dive In festival, with Lloyd’s famous diversity and inclusion event this year exploring how human skills and artificial intelligence can work together.
Hold senior management to account so social mobility goals are met
Introducing social mobility targets into senior management responsibilities was a key takeaway from a Dive In panel debate.
Protesters interrupt closing events of Dive In Festival
The plug was pulled on one of the final sessions of this year’s Dive In Festival on Thursday afternoon (18 September) after a climate change activist stepped onto the stage.
Belonging in insurance after maternity leave and beyond
After returning from maternity leave, Cheryl Barker, customer experience manager at Charles Taylor Assistance, found flexibility, trust, and recognition were key not only to rediscovering her own sense of belonging—but to creating it for her team and…
How Acies’s Taylor found a way to speak her truth
Neurodivergent and navigating the insurance industry, Caroline Taylor, COO of Acies MGU, shares how simple acts of respect shaped her sense of belonging and why silence is the sector's greatest threat to creating an inclusive culture.
Belonging is insurance’s untapped performance driver
Katherine Conway, head of inclusion and cultural initiatives at Aon, explains how belonging boosts innovation, resilience, and long-term business success.
Dive In proves insurance superheroes no longer need masks
Editor’s View: Insurance once rewarded only Superman-style displays of strength, but as Emma Ann Hughes observes, this year’s Dive In shows the sector now thrives when Clark Kent qualities are embraced.
Actress warns domestic abuse hits insurers’ profits
Actress Samantha Beckinsale has warned insurers that domestic abuse is directly impacting the industry by stripping victims of their financial independence and ability to maintain cover.
AIG hailed as model for trans inclusion
The power of employer-backed trans healthcare and the importance of genuine allyship were at the centre of a Dive In Festival session on dispelling myths and supporting transgender colleagues.
How a remark fuelled RSA Mani’s rise with resilience and purpose
How being told to “go back to where she came from” fuelled Indhira Mani, RSA's chief data officer, to work harder, stayed true to my values, and build a career rooted in resilience, growth, and purpose.
Hive’s Marsland-Roberts finds belonging where values align
Crispin Marsland-Roberts, chief operating officer of Hive, on how dyslexia is his superpower and why insurance needs to break away from the idea that success has a single profile.
Zurich’s Ahmad on how flexibility fosters faith belonging
Madiha Ahmad, senior data engineer at Zurich, shares how support for her faith and flexible policies have helped her feel truly valued and included.
Q&A: Jonathan Gray, Pool Re
Jonathan Gray, chief underwriting officer at Pool Re, discusses the impact of recent changes at the state-backed terrorism reinsurer and how its helping businesses manage risk.
Crawford’s Brentnall on superpower of neurodivergent minds
Neurodivergence isn’t a barrier for Mollie Brentnall, UK & Ireland director of IT at Crawford & Company, it’s a superpower that she is using to build environments where minds like hers aren’t just accommodated but empowered.
Aon’s Shaw on power of pausing to aid inclusion
Hal Shaw, director and senior broker at Aon, has urged men in the insurance market to “shut their mouths” at times if they want to help drive genuine gender inclusion.
Howden’s Caamaño on moving from outsider to leader
From outsider to executive, Sonia Caamaño, CEO of international growth markets at Howden Broking, shares how she built a global career on resilience, empathy, and following her mother’s advice.