With a background in financial services and protection magazines, Sam Barrett started writing for Post in 2003. She writes for a range of publications including Moneywise, Money Observer and Health Insurance Daily and has won many awards including ABI Freelance Financial Journalist of the Year.
She lives in Dorset and when she's not writing about insurance, you can find her at the gym or out enjoying the countryside.
To find out what brokers think of commercial claims handling Post and Aviva carried out some extensive research. Sam Barrett reflects on results that highlight insurers have some way to go to meet their expectations.
Retail insurance customers are changing, with a growing opinion that those born after 2000 will have very different expectations than those over twice their age because they are digital natives. Sam Barrett explores what the industry needs to do to…
Insurers are coming under increasing pressure to develop new ways of pricing. But, while data and technology hold the key, insurers face some significant challenges as they move to this brave new world.
In the commercial space, artificial intelligence has the potential to enable an insurer to get all the information it needs to write a risk in a matter of hours and support customers’ risk management activity, but only if it is deployed appropriately
Cyber terrorism is still very much a hypothetical threat but, with governments investing in cyber security to foil attacks, it’s a risk that insurance markets are watching closely
The on-demand, sharing and digital sectors - often called Economy 4.0 - bring new risks and challenges for the insurance industry.
Warranty and indemnity insurance has seen significant growth in the real estate sector over the last few years. And, with the cover offering significant advantages to those involved in real estate deals, many expect it to become a standard part of any…
Whether it’s a tumble dryer that catches fire or baby milk that’s contaminated with salmonella, an increase in safety concerns is putting product recall insurance in the spotlight. With the frequency and severity of claims on the up, there are concerns…
Escape of water claims are reaching an all-time high and the risk can be even more prevalent in the high-net-worth sector. From bespoke wet rooms to expensive technology, with homeowners away for extended periods, the damage can prove complex and…
Taking risks is in the DNA of many media and technology firms and insurance should be the enabler that allows them to do this effectively.
For SMEs, the delays inherent in complex claims can mean coming perilously close to insolvency. What can brokers do to support them through the process?
Having grown up in the internet age, Millennials have very different expectations to previous generations. Young people are getting into the driver’s seat and motor insurers need to understand how to build a relationship with them
Van insurance is often purchased by sole traders in the same way as household insurance but data in this sector lags behind the rest of the personal lines sector. What can the sector do to catch up?
The technology in your car is accelerating at an incredible pace. Can insurers stay in the fast lane and get the most out of the changes?