Articles by Sam Barrett
Analysis: What's on the horizon for 2020?
For an industry that strives to understand and manage risk, uncertainty is not something that is relished. But with some market hardening, a final report from the Financial Conduct Authority on pricing practices and the possibility of Brexit all on the…
Special report: The future of claims in commercial broking
To find out what brokers think of commercial claims handling Post and Aviva carried out some extensive research. Sam Barrett reflects on results that highlight insurers have some way to go to meet their expectations.
Special Report: The future of personal lines insurance
Retail insurance customers are changing, with a growing opinion that those born after 2000 will have very different expectations than those over twice their age because they are digital natives. Sam Barrett explores what the industry needs to do to…
Analysis: The future of pricing – Data and technology
Insurers are coming under increasing pressure to develop new ways of pricing. But, while data and technology hold the key, insurers face some significant challenges as they move to this brave new world.
Analysis: Are AI solutions being used to mitigate risks?
In the commercial space, artificial intelligence has the potential to enable an insurer to get all the information it needs to write a risk in a matter of hours and support customers’ risk management activity, but only if it is deployed appropriately
Analysis: Jumping into 2019
2019 is sure to be mostly about Brexit but, as Sam Barrett explains, there will be other challenges and opportunities for insurers as well
Analysis: Little online lies
Consumers might lie online to get cheaper quotes but insurers are using digital technology to detect potential fraud.
Analysis: Application interrogation
People who want to insure their home can’t always answer technical questions about their property. Insurers are calling on digital technologies to overhaul the whole application process
Analysis: Cyber terrorism: A ticking digital bomb?
Cyber terrorism is still very much a hypothetical threat but, with governments investing in cyber security to foil attacks, it’s a risk that insurance markets are watching closely
Risk management: Economy 4.0 - Learning to share
The on-demand, sharing and digital sectors - often called Economy 4.0 - bring new risks and challenges for the insurance industry.
Brokers informed: W&I for bricks and mortar
Warranty and indemnity insurance has seen significant growth in the real estate sector over the last few years. And, with the cover offering significant advantages to those involved in real estate deals, many expect it to become a standard part of any…
Analysis: Product recalls: Bringing it back
Whether it’s a tumble dryer that catches fire or baby milk that’s contaminated with salmonella, an increase in safety concerns is putting product recall insurance in the spotlight. With the frequency and severity of claims on the up, there are concerns…
Brokers informed: The perils of escape of water claims for HNW clients
Escape of water claims are reaching an all-time high and the risk can be even more prevalent in the high-net-worth sector. From bespoke wet rooms to expensive technology, with homeowners away for extended periods, the damage can prove complex and…
Analysis: Economy 4.0 - Learning to share
The on-demand, sharing and digital sectors - often called Economy 4.0 - bring new risks and challenges for the insurance industry.
Spotlight on professional indemnity: Media and technology sectors
Taking risks is in the DNA of many media and technology firms and insurance should be the enabler that allows them to do this effectively.
Brokers informed: Let's talk about cyber
Ransomware attacks and data breaches have brought cyber insurance to the headlines but is this raising awareness of the product and do customers and brokers now understand its value?
Analysis: Pandemic bonds
Pandemics bonds have launched, with the help of the insurance market, to channel surge funding to developing countries dealing with a disease outbreak.
Analysis: Business interruption - Trigger warning
As cyber and terror risks trigger new types of business interruption, insurers are becoming the go-to resource for expertise.
When cyber gets physical
Recent events such as the Wanna Cry ransomware attack and British Airways’ computer outage have helped to drive sales of cyber insurance, but there are concerns that a significant part of the risk is being overlooked
Identity fraud: Trading faces
With almost 173,000 reported cases last year, identity fraud is an ever-increasing problem. Insurers are taking a proactive approach to fight this pernicious problem
Spotlight: Claims Assistance: Providing claims support
For SMEs, the delays inherent in complex claims can mean coming perilously close to insolvency. What can brokers do to support them through the process?
Spotlight: Motor data: Taking today's customers into the fast lane
Having grown up in the internet age, Millennials have very different expectations to previous generations. Young people are getting into the driver’s seat and motor insurers need to understand how to build a relationship with them
Spotlight: Motor Data: Increasing data use in the van sector
Van insurance is often purchased by sole traders in the same way as household insurance but data in this sector lags behind the rest of the personal lines sector. What can the sector do to catch up?
Spotlight on ADAS systems and insurer repairer networks
The technology in your car is accelerating at an incredible pace. Can insurers stay in the fast lane and get the most out of the changes?