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Travel insurance

Start-up seeks to aid genuine claims validation

An initiative that aims to help claims handlers make faster, informed decisions to validate a claim or pass it on for further investigation, has been launched by Stuart Dennis, chief executive of fraud management company TCF Corporate.

One Claims wins Novae deal

One Claims, the personal accident and travel claims management division of One Group, has secured a contract to handle claims on behalf Novae Group’s Syndicate 2007 at Lloyd’s.

Staysure opens Spanish branch

Over-50s insurance provider Staysure has opened a branch in Marbella, Spain offering home, health and travel insurance plus pre-paid funeral packages to the expat community. As well as running the expat service, the new office will provide a base for…

Spotlight on talent: The youth of today

A recent Chartered Insurance Institute report was deeply critical of the insurance industry's efforts at recruiting the next generation. Rachel Gordon examines whether effective engagement is really that bad.

Direct Group expands

Direct Group has expanded its travel claims operation with a new partnership with First Assist Insurance Services.

Ace strikes global deal

Ace has appointed Cega Group Services to support its corporate travel insurance policyholders with the provision of emergency medical assistance.

Postbox: Educate your customer

The recent suspension of flights caused by the volcanic ash cloud from Iceland has caused much inconvenience and frustration for travellers. Regrettably, this frustration has been exacerbated by inexpert advice to travellers about how they may recover…

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