View from the top: Stand up to EC on renewal

john o roarke duotone

The law of unintended consequences dictates that on occasion some of us will suffer from the well-meant actions of others. This certainly appears to be so in the case of the Consumer Rights Directive currently being debated at the European Parliament.

The EC has, since 2008, been seeking "maximum harmonisation" of the Consumer Rights Directive covering contracts for sales of goods and services by businesses to consumers. The directive remains in

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