Travel insurance
Affinity Partnerships: Finding the perfect fit
To achieve success in the affinity market, insurers must be careful to foster mutually beneficial relationships with the right partners and ensure they select relevant products
Banks’ PPI problem sees insurance complaints on the rise once again
Consumer complaints about payment protection insurance are continuing to rise, with the total number of complaints in the second half of 2012 increasing by 5%, compared with the previous six months, to 2.17 million.
Biba hails improved insurance access for older customers
New figures show a steep rise in the use of signposting services used to refer customers when an insurer or broker can’t offer motor or travel cover due to the age of a customer.
Gallagher Heath inks bowel cancer travel insurance deal
Bowel cancer sufferers will now be able to obtain travel insurance thanks to a deal between Gallagher Heath and Beating Bowel Cancer.
Axa launches online travel insurance facility for affinity customers
Axa Direct & Partnerships has created a travel insurance website for Lloyds TSB customers designed to help them make the most of their policy.
Bought By Many collaborates on diabetes travel policy
Bought By Many has launched a travel policy for people with diabetes through a partnership with Free Spirit Travel Insurer.
Website review: Poor speeds leave users Confused
Confused’s travel insurance website was found wanting after Compuware tested its landing page between 19 January and 21 February using its Gomez performance benchmark.
Generali presents new travel insurance app
Genertel, the italian online unit of Generali Group, and mobile operator TIM Italia, have presented a new app at the Mobile World Congress, Telecompaper reported.
Customer Satisfaction: Thumbs Down
Why are consumers reporting poor satisfaction levels in their customer experiences with insurers?
Woman who forged doctor's signature for travel insurance sentenced
A woman who repeatedly forged her doctor’s signature to make multiple insurance claims has been handed a suspended jail term.
Zurich launches corporate accident and business travel product
Zurich has launched corporate accident a business travel policies available for business of all sizes, from SMEs to multinational corporations.
Winter Sports: A downhill market?
With the Winter Olympics only a year away, winter sports are seeing a boost in popularity. Anna Pitton investigates how the insurance market is responding and asks where claims are likely to occur.
Airline Iberia extends its insurance agreement with Allianz Global Assistance
Allianz Global Assistance has struck a new deal with Iberia, the Spanish airline, offering travel insurance in the UK. The agreement sees existing work with Iberia in other countries expanding to open up new opportunities within the UK travel market.
Technology firm 2e Systems acquires Flightsurance
Flightsurance, a travel insurance start-up underwritten by QBE, has been acquired by 2e Systems, an online and technology provider.
Online sales in Asia: ready to take off
Internet access in Asia is growing at 30% a year. Neera Bhardwaj discovers whether this is translating into online sales for the region’s insurance market.
Voyager credits WEBroker with bolstering figures
Niche UK travel insurance firm Voyager has attributed an overall growth in 2012 to its WEBroker policy, and hopes to benefit even more as travel grows this year.
ERV Italy Facebook fans win 10% discount on travel cover
Italian consumers can now buy travel insurance from ERV via an e-commerce module on the firm's Facebook page as part of a new social media push.
Over 50% of UAE residents never buy travel insurance
More than half of UAE residents do not purchase travel insurance when going abroad, according to research published by Zurich this week.
Man jailed after using frying pan receipt for bogus travel claim
A man who submitted a receipt for a frying pan as evidence for a fraudulent £2000 travel insurance claim has been jailed today.
Hiscox unveils travel policy for extreme locations and activities
Specialist insurer Hiscox has launched a new gap year travel policy in response to growing demand.
Collinson to complete One Group purchase
Collinson Insurance Group has inked a deal to acquire claims handler One Group, subject to due diligence.
The emerging business travel risk
Global travel is an important part of today’s business world, but as Pat Drinan explains increased compliance issues can come with insuring risks across borders.
CEGA supports UK stance on EHIC resistance in Spain
Claims management and assistance provider CEGA has spoken out in favour of UK insurers which are being asked to pay for British tourists' medical treatment in Spain.
Aria Assistance and GlobeMed launch MENA partnership
Aria Assistance, the independent UK insurance and assistance company, has signed a strategic partnership for the delivery of assistance services with Africa/Middle East regional healthcare administration services and assistance provider, GlobeMed.