Travel insurance
Editor's comment: Hit in the pocket home and away
Last week I described fraudsters as the long-standing foe insurers are unable to rid themselves of, and this week, true to form, they struck both home and away in the place it hurts insurers most – their pockets.
Portugal implicated for EHIC failings
The European Commission has confirmed that Spain is not the only country it has received complaints about for failing to honour the European Health Insurance Card.
EHIC rejection could hit travel premiums warns Columbus Direct
The use of travel insurance as a substitute for the European Health Insurance Card is starting to affect travel insurance premiums for European countries including Spain, Greece and Cyprus, according to travel insurer Columbus Direct.
Travel premiums set to rise if insurance is used as substitute of EHIC
Travel insurance premiums for countries like Spain, Greece and Cyprus are set to rise if European nations keep referring people to private hospitals instead of providing the care they are entitled to under European Law, Columbus Direct has warned.
Spain investigated by EC over health insurance card failures
The European Commission has demanded information from Spain over complaints that Spanish hospitals are refusing to honour the European Health Insurance Card scheme.
Travel insurers' costs rise as Spain ignores European agreement
Travel insurers are picking up the bill for treatments their policyholders are entitled to under European conventions, after Spanish hospitals are refusing to accept their European Health Insurance Cards.
ABI blames Spanish hospitals for unnecessary travel insurance payouts
British holidaymakers in possession of a European Health Insurance Card are being urged not to accept refusal of state medical treatment in Spain.
Space Tourism: Ready for liftoff?
With Virgin Galactic edging closer to launching tourists through the stratosphere for the first time, what part will the insurance industry play in this uncharted territory?
ING plots European IPO
Dutch financial giant ING is preparing a case for an initial public offering of its European insurance business, with a target of going to market in 2014.
Bought By Many and Travel Adder to offer travel insurance for over 65s
Social media powered insurance intermediary Bought By Many has partnered with Travel Adder to launch a travel insurance policy for over 65 year-olds.
Multilingual travel assistance tool launched
A travel assistance service offering UK tourists and business travellers telephone support in their own language has launched.
Collinson to seal Aria deal in three months
The Collinson Group director David Evans has said the firm's plan to acquire Aria Assistance stretch back as far as Aria's management buyout from Europ Assistance last year.
Collinson sets sights on Aria acquisition
The Collinson Group is to acquire Aria Assistance in a deal that will add £50m gross written premium to its balance sheet.
Affinity Partnerships: Finding the perfect fit
To achieve success in the affinity market, insurers must be careful to foster mutually beneficial relationships with the right partners and ensure they select relevant products
Banks’ PPI problem sees insurance complaints on the rise once again
Consumer complaints about payment protection insurance are continuing to rise, with the total number of complaints in the second half of 2012 increasing by 5%, compared with the previous six months, to 2.17 million.
Biba hails improved insurance access for older customers
New figures show a steep rise in the use of signposting services used to refer customers when an insurer or broker can’t offer motor or travel cover due to the age of a customer.
Gallagher Heath inks bowel cancer travel insurance deal
Bowel cancer sufferers will now be able to obtain travel insurance thanks to a deal between Gallagher Heath and Beating Bowel Cancer.
Axa launches online travel insurance facility for affinity customers
Axa Direct & Partnerships has created a travel insurance website for Lloyds TSB customers designed to help them make the most of their policy.
Bought By Many collaborates on diabetes travel policy
Bought By Many has launched a travel policy for people with diabetes through a partnership with Free Spirit Travel Insurer.
Website review: Poor speeds leave users Confused
Confused’s travel insurance website was found wanting after Compuware tested its landing page between 19 January and 21 February using its Gomez performance benchmark.
Generali presents new travel insurance app
Genertel, the italian online unit of Generali Group, and mobile operator TIM Italia, have presented a new app at the Mobile World Congress, Telecompaper reported.
Customer Satisfaction: Thumbs Down
Why are consumers reporting poor satisfaction levels in their customer experiences with insurers?
Woman who forged doctor's signature for travel insurance sentenced
A woman who repeatedly forged her doctor’s signature to make multiple insurance claims has been handed a suspended jail term.
Zurich launches corporate accident and business travel product
Zurich has launched corporate accident a business travel policies available for business of all sizes, from SMEs to multinational corporations.