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Revolut in Allianz tie-up; AUB confirms Tysers talks; QBE poses resilience challenge; and Rear’s SPAC Financials Acquisition Corp to raise £150m via listing
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
AIG, Axa and RSA lead underwriter recruitment; Allianz partners with Solar Energy UK; North P&I and Standard Club to merge; and first non-London syndicate-in-a-box-launched
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
PIB Group's Brendan McManus on how to get deals and acquisitions right
Brendan McManus, CEO at the PIB Group, understands why people can see acquisitive growth as being like a hamster wheel, but explains that through investing in verticals, products, people and technology it can be more like an exhilarating rollercoaster…
Blog: Time to invest in existing and future talent
The Covid-19 pandemic has led to a reshaping of the working environment. Steve Woodhouse, Marsh HR director for UK and Ireland, explains why now is the perfect time to plan for brighter, more successful future for both existing employees and the next…
Briefing: Sponsoring staff through driving theory tests could mean a result for insurers too
Insurers and motor claims service providers should seize a win-win opportunity by supporting staff through their driving theory tests, sets out Post news editor Jen Frost.
Direct Line begins green parts trial; Revolut diversifies insurance offering; RSA to recruit more adjusters; and Sabre strikes solus MGA deal
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Analysis: Weighing up the FCA’s consumer duty rules
Compliance experts address what the FCA’s new consumer duty proposals will mean for the insurance sector, whether the industry is ahead of the curve and if the changes will be value for money
CII consultation usefulness in doubt over believed low response rate
Insurance specialists have queried how the Chartered Insurance Institute will be able to lean on the findings of its recently closed Shaping the Future consultation due to the reported 1% response rate.
Allianz in regional commercial restructure; GRS extends global reach with adjuster tie-up; Movo buys three; and Tractable strikes two new deals
For the record: Post wraps up the major insurance deals, launches and investments of the week.
Insurers back calls to end abuse of customer service workers
Insurers and the Institute of the Customer Service are calling for tougher legislation to stop people abusing staff in customer-facing roles.
CII reinstates historic funding model for local institutes
The Chartered Insurance Institute is returning to its historic model for local institute funding for 2022 having reduced grants overall this year in a process it said previously had been designed to help manage resources during the pandemic.
Interview: Andrew Wallin, Ardonagh Specialty
Ardonagh buying the insurance operations of BGC Partners was a “rocket fuel moment” for both organisations with opportunities abounding after the deal which doubled the size of the specialty business, according to Ardonagh Specialty CEO Andrew Wallin.
Interview: Johnny Timpson
Post meets Johnny Timpson, the driving force behind the Access to Insurance Working Group, which led to the creation of the British Insurance Brokers’ Association’s Access to Insurance Committee launched last summer.
Aston Lark’s Peter Blanc on why tough conversations are the most important ones with clients
Peter Blanc, group CEO of Aston Lark, warns against taking the “easy road” in client conversations urging the industry to focus on the right claims outcomes with risks and risk mitigation instead of premiums at the top of the renewal agenda.
Axa’s Karl Parr on the claims talent of the future
Karl Parr, claims technical services director at Axa UK, discusses the evolving demands on claims teams and the recruitment, training, skills and experience needed to deliver for customers at their time of need.
Spotlight: Digital culture - Collaboration and innovation to fill the digital skills gap in insurance
Involving teams with process improvement projects can be a game-changer, according to ABBY solutions marketing manager, insurance, Eileen Potter, not least in creating a culture of collaboration
Spotlight: Digital culture – Claims - the genesis for digital transformation and cultural change
Tim Evershed speaks to insurers about whether there are any digital skills gaps in claims departments, and if so, how they can be filled
Spotlight: Digital culture – Adapting and evolving to maximise the potential of automation in underwriting
Automation is a growing reality in every corner of an insurance business. Tim Evershed explores the impact it is having on underwriting - and how staff are acquiring the skills to maximise its potential benefits here.
Insurance Post Live Claims panel session: The power of leadership and the claims talent of the future
There is a lot of attention presently on claims automation and allowing policyholders to manage their own claims through self-service options.
Editor’s comment: Managers need to talk about the menopause
My son recently became a teenager, although he’s had the attitude already for some time, and along with the grey hairs that this brings I was reminded of my own aging when a friend quipped that all I have to look forward to now is the menopause.
Analysis: What next for the CII?
Post gauges insurance reaction to the news that CII boss Sian Fisher will be leaving in March, gathering reflections on her achievements and this year’s disputes along with asking what qualities and experience the next leader will need to meet future…
PFS hits out at lack of CII engagement ahead of consultation and moots legal split
The Personal Finance Society's president has criticised the Chartered Insurance Institute for not giving the PFS board the chance to have input into a consultation document launched today and warned it is considering options for alternative legal…
CII launches member consultation
The Chartered Insurance Institute has launched its member consultation Shaping the Future Together with a deadline for responses of 17 December.
Interview: Tim Bailey, Zurich
Tim Bailey, UK Zurich CEO, talks to Stephanie Denton about evolving capabilities within the workforce, exciting partnerships and a relentless focus on service.