Subsidence

Blog: Home insurance - the rise of non-standard

The way we live continues to change. The nature of risk evolves. And so does the way we understand the UK home insurance market. Mark Eastham, CEO, Avantia argues non-standard is no longer exceptional – and that has significant implications both for…

This week: All change... please!

The more things change, the more they stay the same. So runs a French expression that feels apt in a week that saw Brexit delayed, leaving us all wondering whether we will be able to talk about anything else ever again.

Blog: Subsidence - urban myth or epidemic

After the hot dry summer of 2018, there has been renewed interest and a significant amount of press coverage about subsidence, with Crawford and Sedgwick reporting increases of more than 300% in subsidence claims. Toby Daley, underwriting director at…

Analysis: Review of 2018

The spectre of Brexit loomed large over the insurance sector this year, and although the picture is still no clearer in terms of how the UK market will continue to trade with Europe after 29 March 2019, significant merger & acquisition activity was among…

Interview: Ian Muress, Sedgwick International

Having left Crawford in April 2017 after 15 years at the firm, Ian Muress resurfaced in January as CEO of Sedgwick International, a claims business he describes as the largest of its kind "on the planet". He spoke to Jonathan Swift about why people…

Analysis: Subsidence surge

Insurers and loss adjusters are using digital technologies to handle this autumn’s surge in subsidence claims but they are not forgetting the human touch is the best way to get to the root of the problem

Analysis: Application interrogation

People who want to insure their home can’t always answer technical questions about their property. Insurers are calling on digital technologies to overhaul the whole application process

Blog: Insurers need to invest in handling subsidence claims

Insurers may not be saving that much money by cutting back on subsidence claims handling, notes Nick Turner, professional services director at Claims Consortium Group, arguing that triage and on-site inspections can help provide a smooth service and…

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