Personal injury (PI)

Time bandit

With the detail out this month on the new streamlined process for settling motor personal injury claims, Amy Ellis details continuing concerns and asks just how much time and money will be saved.

Unfinished business

Entrepreneurial players in the claims market have benefited from maximising the incentives of motor injury claims in recent years, but the trend towards commoditisation of claims handling does have its place, writes Alistair Kinley.

The wheat from the chaff

The profile and productivity of counter-fraud solutions continues to rise but how has the life of insurance fraud investigators changed and what challenges prevail? Ana Paula Nacif reports.

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