With the detail out this month on the new streamlined process for settling motor personal injury claims, Amy Ellis details continuing concerns and asks just how much time and money will be saved.
Video interviews with leading insurance industry claims managers from last week's Claims Club Annual Conference.
Body still sceptical about need to extend regime.
Entrepreneurial players in the claims market have benefited from maximising the incentives of motor injury claims in recent years, but the trend towards commoditisation of claims handling does have its place, writes Alistair Kinley.
The profile and productivity of counter-fraud solutions continues to rise but how has the life of insurance fraud investigators changed and what challenges prevail? Ana Paula Nacif reports.
Council outlines concerns over lack of detail in new system
Solicitors body says reforms are “a sensible way forward”.
Michael Wills MP lays out plans.
Legal body said rules need to be tested.
However, GI head Nick Starling call on its remit to be extended.