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Blog: Claims handlers vs robots

Steve Grieve, chief information officer at Claims Consortium Group, explores whether machines really can take over from humans in a claims environment.

Editor's comment: Feel pride

Throughout the year at sports day, parent-teacher consultations, and music and dance recitals, I say to my son “as long as you try your best” no one can ask any more of you.

Interview: Meet the people making insurance more diverse

This month the Dive In festival returns, aiming to help insurance get fit for the future, highlighting the business case for diverse and inclusive workplaces and providing practical ideas and inspiration for how to bring about positive change. Post finds…

Analysis: Back to school 2

In the second part of our Back To School Q&A, insurance big names recollect their most hated topics at school and what kind of work experience they did (find out which CEO swept roads as a summer job). They also share their ideas on how to improve the…

Analysis: Back to school

With school resuming this week in most areas, Post has asked insurers about their classroom memories. Many enjoyed maths and some had quite colourful teachers. Find out what sports the C-suite used to play and what role they see for financial education…

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