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Esure on track to return to profit in 2024

Esure CEO David McMillian has stated the insurer is on track “for strong profitability for the full year” after the provider completed its IT transformation and shrunk its home and motor book by 12.4% in the first half of 2024.

Q&A: Joe Hantson & Carl Cripps, Direct Commercial

Direct Commercial’s deputy CEO Joe Hantson and claims director Carl Cripps discuss the changing make-up of fleet customers, bringing staff back in five days per week, and the growth of the business over the last 22 years and beyond.

Aviva’s Blanc plans to further grow GI business

Aviva Group CEO Amanda Blanc expects to further grow the provider’s general insurance business by matching her organisation’s ambition with the Labour Party’s agenda and by deepening relationships with existing customers.

Mass’s Sue Brown on access to justice

Trade Voice: Sue Brown, chair of the Motor Accident Solicitors Society, says she would like to see a change of direction on civil justice from the new Labour government.

Is it time to ditch lithium ion batteries?

News Editor's View: Scott McGee considers if government legislation to make lithium ion batteries safer is too little too late for electric vehicle insurers and whether providers’ appetites for covering such cars will only return when manufacturers…

Tackling the growing issue of fake insurance adverts

As a growing number of road traffic accident victims are falling foul of scammers pretending to be insurers, Fiona Nicolson explores what is being done to stop companies advertising false contact numbers on search engines to trick customers into filing…

Crunch time for insurers’ Consumer Duty reports

One year on from the introduction of the Financial Conduct Authority’s Consumer Duty requirements for open products, Emma Ann Hughes investigates whether insurers will get a pat on the back or a clip round the ear from the regulator when they hand in…

Big Interview: Sam White, Stella Insurance

Sam White, CEO of Stella Insurance, discusses her journey from aspiring stunt woman to insurance entrepreneur, the impact of her unconventional career path, and her mission to drive innovation and inclusivity within the industry.

Diary of an Insurer: Allianz Partners’ Matt Crawford

After cycling from London to Paris in 24 hours, Matt Crawford, head of sales for roadside assistance at Allianz Partners, keeps motors running during his working week and learns lessons from the provider's travel insurance business.

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