Motor
Postbox: Customer communication key
I read with interest the recent interview with Imran Ahmed and Tony Sault providing insight into a consumer’s perspective of a motor claim and agree with the findings that demonstrate a “notable difference in satisfaction levels” between groups of…
Brownsword joins Digilog
The former executive chairman of Brownsword Group, David Brownsword, has joined fraud investigation business Digilog as its new chairman.
Legal update: Whiplash claims: A pain in the neck
With whiplash costs on the rise, despite safer driving conditions, Steve Caffrey questions the role of claims management firms in commoditising claimants.
Penny Black's insurance week
This week Penny discovered that the forthright chairwoman of the House of Commons transport committee Louise Ellman is well in touch with her inner Jeremy Paxman.
Interview - Karen Ellis: One's formula for success
With the management buyout of motor sport specialist Ellis Clowes & Company from THB, Karen Ellis has certainly made her mark. She talks to Amy Ellis about remaining in pole position in its niche.
Uncertainty over Australia flood losses
The scale of the flood losses in Australia remains uncertain, following further devastation from flash floods in the city of Toowoomba.
Google adwords tool alters insurance search rankings
Car insurance-related terms accounted for more than half of all online searches for insurance in October, totalling more than 885 000 searches.
View from the top: 2011: a case of déjà vu?
I have started 2011 with a strong sense of déjà vu as my colleagues in our claims teams deal with our customers' problems arising from the recent extreme weather conditions. I recall that January 2010 was much the same following another spell of bad…
Induced accidents are only small part of fraud problem
Policyholders staging or inventing road accidents to file fraudulent claims by far outstrip 'crash-for-cash' fraud — where an innocent policyholder is induced to collide with a fraudster's car, according to Keoghs.
MP plans 'dramatic changes' for motor
Road safety minister Mike Penning MP has vowed to step up government efforts to tackle the rising cost of motor insurance.
News analysis - Aggregators: Running out of steam?
Motor rates may be stalling but Tom Cooper pinpoints growth strategies to safeguard comparison site expansion.
Admiral extends National Windscreens contract
National Windscreens has secured a three-year contract with Admiral Insurance Group as its vehicle glass and repair supplier.
LMA outlines plans to cut motor costs
The Lloyd’s Market Association has outlined a range of recommendations to help reduce the cost of motor insurance at a Transport Select Committee meeting in the House of Commons.
Direct Line urges harsher CIE fines
Insurer Direct Line has called for harsher punishments for uninsured motorists under the recently announced Continuous Insurance Enforcement plans.
CIE a “significant step”
Roger Ball, head of commercial motor and motor trade, Allianz Commercial, said the news that the government is set to unveil a range of new measures which will make it an offence to be a registered owner of an uninsured vehicle, is a significant step in…
Biba welcomes new regulations to reduce uninsured driving
The British Insurance Brokers’ Association has welcomed the news that the new Continuous Insurance Enforcement regulations have been laid in parliament.
Government to crackdown on uninsured drivers
The government is set to unveil a range of new measures which will make it an offence to be a registered owner of an uninsured vehicle.
Biba sets out plan to reduce motor insurance costs
The British Insurance Brokers’ Association has called on the government to implement an eight point plan to reduce the spiralling cost of motor insurance.
Potholes cause rise in insurance claims
Insurance claims arising from damaged cars are likely to spike as a result of a "nasty rash" of potholes across the UK's roads caused by the recent harsh weather, the AA has warned.
Post Europe January: Exclusive major risk and IPT online content now live
Post Europe December is now live with a look at changes to the insurance premium tax rates across Europe, details of major losses in the Mediterranean regions last year and a review of how the Nordic region is dealing with corporate risks.
Insurance Insight January: Exclusive major risk and IPT online content now live
Insurance Insight January is now live with a look at changes to the insurance premium tax rates across Europe, details of major losses in the Mediterranean regions last year and a review of how the Nordic region is dealing with corporate risks.
Post Europe: Is customer satisfaction enough?
The European motor insurance market faces intensified price-based competition leading to profitability issues for insurers but as Imran Ahmed explains when it comes to customer satisfaction insurers can hold their heads up high.
Direct Line urges greater communication on electric cars
Direct Line has called for an open dialogue between insurers and the manufacturers of electric cars following the launch of a number of new vehicles in 2011.
Former Xbridge boss plots online return – Post in print: 6 January 2010
News editor Mairi MacDonald outlines the main news from this week's issue of Post, which reports that former Xbridge boss Tony Deacon is poised to return to the market with a similar venture after his new business received the regulatory green light just…