Motor

Editor's comment: The foundations are laid

Looking back 12 months to the first leader column of last year, I mulled whether 2010 would be marked by a number of changes, not least a hardening of rates, more merger and acquisition activity and insurance IPOs.

Fraud - travel database: Share and share alike

Though shared services are seen as important cost-cutting tools, initiatives have often failed to deliver projected savings. Richard Barrett explains why this happens and how insurers can maximise their returns.

Europ reveals new five-year plan

Europ Assistance is planning to reduce its reliance on traditional travel and motor lines — which currently account for more than three-quarters of the company's turnover.

View from the top: Fight the good fight

Well - what a year. The turmoil in the financial services markets over recent years hasn’t really evaporated from customers’ minds, even if we’ve all worked through it and moved from stock market crisis to sovereign crisis in more recent times. Against…

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