The issue of low quality outsourcing operations has been cited among areas insurers need to improve upon in a survey of 180 UK commercial claims brokers, in which only five companies received a net positive satisfaction score.
Continuity planning myths include a demand on resources and significant organisation. How can mid-market firms use their expertise to reduce their exposure to loss – and how can insurers help?
From slips and trips to cyber risks, the retail and wholesale sector has a changing risk profile – and insurers are perfectly placed to advise
Risk management provides a welcome opportunity for brokers and insurers after years of recession – but they must provide a united front to take full advantage.
The final Zurich Broker Business Club of 2012 drew together a panel of experts to discuss the challenges facing brokers in the SME market.
RSA's chief executive of UK & Western Europe Adrian Brown has claimed the UK commercial market is "broadly underpriced by 10% to 15%".
More than 15% of SMEs perceive themselves to be at high risk of going out of business this year according to a survey by Zurich and YouGov.
David Martin, former managing director of Aon's UK corporate business, has been appointed chairman and chief executive of Willis' UK retail business.
RSA is to quit its Croydon office to relocate to a smaller site later this year, putting more than 90 staff at risk of redundancy.
Brokers have experienced a somewhat tumultuous year, with imminent regulatory changes, big-name departures and the ongoing financial crisis all leaving their mark on 2012. What next for the sector?
There are barriers to be broken down before the market can fully embrace entirely web-based systems, says Phil Race.
RSA has appointed former Willis UK Retail chief executive Dan Wilkinson as mid-market regions director.
Giles has appointed Simon McGonigle as development director of corporate risks.