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Is customer satisfaction enough?

The European motor insurance market faces intensified price-based competition leading to profitability issues for insurers but as Imran Ahmed explains when it comes to customer satisfaction insurers can hold their heads up high.

Major loss in the Mediterranean

Natural catastrophes across the Mediterranean made the headlines last year but fires are just as high risk for major losses as Jane Bernstein learns and European insurers also need to keep their eye on new and emerging risks.

View from the Top: Sunlight drives away shadows

Major risks are not included in the existing European Insurance Mediation Direction. The Federation of European Risk Management Associations believes they should be, and is urging the European Commission to bring them into the current revision of the…

Post Europe View from the Top: Sunlight drives away shadows

Major risks are not included in the existing European Insurance Mediation Direction. The Federation of European Risk Management Associations believes they should be, and is urging the European Commission to bring them into the current revision of the…

Post Europe: Is customer satisfaction enough?

The European motor insurance market faces intensified price-based competition leading to profitability issues for insurers but as Imran Ahmed explains when it comes to customer satisfaction insurers can hold their heads up high.

CEGA launches new product

A new product that unites the handling of personal accident and travel claims and the provision of emergency medical assistance has been launched by CEGA Group Services.

XL expands

XL has expanded its professional liability offering for architects and engineers after commencing writing on Lloyd's paper.

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