Fraud

Faking it

Insurance fraud is nothing new, but success combating it elsewhere means fraudsters are looking to industrial disease, where testing is often subjective, making claims ripe for fabrication, write Gary Fitzpatrick and Simon Staples.

Blowing the whistle

Staff members can form a frontline defence against fraud committed by their colleagues — but only if they feel safe to come forward. Mark Jones explains why employers should consider a whistleblowers' charter to encourage them to do so.

Thieves without frontiers

Cross-border fraud is a big threat for European insurers and to tackle it, they must work together and share information to fight crime. However, data protection is causing its own issues, writes Stephanie Denton.

To catch a thief

Judgment in the recent case against Moore Stephens raised two issues of particular interest. Suzanne Kearney and Richard Highley explain the implications.

Making a splash

Roger Knight reports on the measures the insurance industry took to clamp down on those trying to defraud the system after the UK floods of 2007.

Local knowledge

With the annual cost of fraud estimated at £1.6bn, David Pickford looks at how local knowledge can help the fight against suspicious public liability claims.

Unenviable positions

Brokers must keep up-to-date of the latest developments in the insurance market to be in the best position to obtain the most suitable cover for clients, argue Andrew Blair and Joanne Whyld.

Getting away with it

The recession has meant brokers are now spending more time challenging insurers on their customers' claims, but some see the current environment as a good opportunity to add value, as Ana Paula Nacif reports.

A brighter way

Ana Paula Nacif reports on the difficulties on spotting fraud in real time on the internet, and why joined-up access to databases and information is the brightest way forward.

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