Fraud

Claims Club: Bell - data must be harnessed

Third generation analytics tools and data visualisation in particular could help insurers better understand their exposure to claims leakage. That was the key message of Steve Bell, advisory partner in Ernst & Young's financial services business, whose…

View from the Top: The money-go-round

I've had a go, on the back of a large envelope, at breaking down where the money goes that Mr Customer spends on his motor insurance. Just what happens to a typical £400 premium?

Insurers stress fraud action

Insurers have stressed the need for decisive action against fraudsters in the civil courts after seven major insurers won £300 000 in damages from 57 members of a 'crash for cash' fraud ring.

Post Magazine 21 January 2010

This week's issue includes a look at the latest initiatives in voice stress analysis and the battle to combat fraud, the Jackson Report, the commercial lines aggregator market and all the latest news and views from the UK general insurance market.

Digital revolution

Fraud investigations are often hampered by traditional methods of recording and transcribing interviews. Simon Jones examines the advances made in digital recording and explains how this could help insurers cut fraud bills.

Crime scene investigation

Amy Ellis reports on how police forensic investigations can delay the reinstatement process for buildings and examines the implications this has for major loss claims.

Don't shoot the messenger

When a company goes under, it is easy to blame the auditor that signed off the accounts, but it may not be that simple, explains Richard Highley.

Delivering the message

There remains a general reluctance by police forces to handle individual insurance fraud cases, but there must be deterrents such as custodial sentences and heavy fines if insurers are to change the view that they are an easy touch, writes Tom Scott.

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