escape of water
Diary of an Insurer: Belfor UK’s Bob Smith
Only two months into his role as leak detection operations manager at Belfor UK, Bob Smith is already putting his 18 years of leak detection and operations management experience to work.
Commercial insurance market shrinks as trades grow
A decade of mergers, exits and product withdrawals has reduced provider and product numbers across most commercial insurance segments with the exception of tradesman and professions, which are now driving the only area of growth.
Diary of an Insurer: Criterion’s Helen Stanley
Helen Stanley, loss adjuster at Criterion, handles a difficult and emotional high-value jewellery theft, catches up with colleagues in London and visits an escape of water claim site in Suffolk.
Insurance risks of Labour’s housebuilding plans
The latest Insurance Post Podcast covers the insurance implications of Labour’s pledge to build 1.5 million new homes in five years – a target that raises major questions around construction safety, cost inflation, and long-term resilience.
Rising water excess fuels distrust in home insurers
Peter Roper, head of research at Fairer Finance, argues home insurers need to do more to help customers understand the cover they are purchasing to increase satisfaction in the sector's products and services.
Cannabis farms a growing problem for property insurers
View from the Top: Charles Bush, head of large and complex claims at Zurich, looks at the claims impact of cannabis farms and what can be done to reduce risks.
ABI Fire Safety Reinsurance Facility’s impact revealed
One year on from the launch of its Fire Safety Reinsurance Facility, the Association of British Insurers has provided an update on its impact.
Diary of an Insurer: Criterion’s Stuart Dean
Stuart Dean, associate director at Criterion Loss Adjusters, kicks off his week in Bedfordshire assessing fire damage to a 16th century listed house, before heading to Jersey mid-week to inspect repairs for damage caused by Storm Ciarán, ending the week…
Impact of RSA’s withdrawal on home insurance market
The UK home insurance market has seen a steady decline in both provider brands and product numbers over the last 10 years, according to Angela Pilley, insight consultant for general insurance at Defaqto.
How Covid-19 transformed commercial lines insurance
How the commercial lines insurance market has been shaken up in the last decade by mergers, acquisitions and Covid-19 is examined by Angela Pilley, insight consultant for general insurance at Defaqto.
Mitigation for the UK’s worsening mould problem is critical
With mould remaining a major issue in the UK and expected to worsen, Alan Smith, head of mitigation at McLarens, argues it’s critical both policyholders and their insurers understand the causes of the fungi and how to address plus prevent it.
Are higher home excesses killing smaller claims?
After Verisk saw a 17% increase in the average home insurance claims cost, due to a decline in the number of low-value claims submitted by policyholders, Scott McGee asks: what is causing customers to stop submitting small claims?
Depletion of smaller home claims pushing average cost up
Analysis carried out by Verisk has revealed a 17% increase in the average cost of home insurance claims in Q3 2024 compared to the same period last year.
Insurers need to be ready for AI ‘arms race’ in fraud
The proliferation of artificial intelligence is going to heap more pressure on the insurance industry to use “technology to fight technology”.
GoCompare’s partnership; Axa’s claims service; Davies’ chief AI officer
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Carbon neutrality in home repairs to cost £9.8m
Carbon neutrality in UK domestic property claims repairs would cost the industry £9.8m, according to Sedgwick.
Q&A: Mike Keating, MGAA
Mike Keating, CEO of the Managing General Agents’ Association, discusses the buoyancy of managing general agents, some of the struggles in the high-net-worth space, and what he hopes his organisation will achieve by the end of 2025.
Why are HNW MGAs dropping like flies?
After numerous MGAs operating in the high-net-worth space have either been sold or gone into run-off over the last few years, Scott McGee asks what does it take to survive in this space?
How can home insurance avoid a motor-like PR disaster?
As motor premium inflation is steadying, Scott McGee examines whether home insurance premiums will be next to rocket plus identifies ways to avoid the wrath of consumers facing paying more to insure their property.
Use ‘data explosion’ to make property claims more predictable
Lessons could be learned from the motor sector in terms of making property insurance data more standardized to help with predictability and clarity around claims.
Allianz’s Fletcher on fraud prevention in the age of technology
View from the Top: Ben Fletcher, director of financial crime at Allianz Personal, calls for the industry to prioritise prevention over reaction in the fight against fraud.