Insurers are seeing a spike in people claiming improper installation of cavity wall insulation. Is this the new money spinner for CMCs?
Claims management companies who deal with travel sickness should be included in upcoming Financial Conduct Authority regulation of the sector, warn experts.
Former Brightside CEO, Mark Cliff has been appointed as non-executive director of Evolution Claims Management.
Consumers have netted a collective £3.7bn since the Financial Conduct Authority began running its Arnold Schwarzenegger-fronted payment protection insurance refund campaign.
In six months’ time, claims management companies will fall under the umbrella of the Financial Conduct Authority.
The offices of insurtech firm Brolly were broken into, and £15,000 of computers, tablets and phones were stolen.
Getting a nasty surprise when the bill arrives is a feeling many of us have experienced. Some insured losses are no different.
Cavity wall insulation claims exploded last year, with Axa Insurance alone reporting a dramatic increase in the space of seven months.
The epidemic of holiday sickness claims might be over, but insurers have been warned claims management companies are already moving into new areas to make up for the shortfall in revenue.
The Financial Conduct Authority’s consultation into claims management companies has a gaping hole, warns Kurt Rowe, associate at Weightmans, explaining why it matters for insurers.
Insurers have welcomed rules aimed at limiting claims management companies from calling vast swathes of the population.
Exclusive: Access to Justice has unleashed a barrage of criticism over a survey commissioned by the Association of British Insurers, claiming it is “worthless propaganda”.
We have all experienced that heart-stopping moment when our phone rings and our eyes are greeted with the dreaded: "No caller ID."
Two-thirds of people feel “positive” about the proposed changes to personal injury compensation, a Consumer Intelligence survey commissioned by the Association of British Insurers shows.
The Association of British Insurers has issued a warning after scammers from a claims management company posed as the body in cold calls to members of the public.
For those of us back in the office while the holiday season continues it might seem like time is moving slowly but the Association of British Insurers revealed this week that for every minute we count down until silly season is over and the out of office…
Claimant lawyers have slammed the financial watchdog’s proposal to regulate claims management companies, arguing it unfairly penalises practicing firms and that insurers should be made to take a share of the burden too.
Over half a million attempts at insurance fraud were detected in 2017, equivalent to one fraud every minute.
The cost of regulating claims management companies could be £16.8m with the bill falling on the firms themselves, according to the Financial Conduct Authority.
The government's whiplash reforms discriminate against legitimate claimants, whose rights need to be protected, argues Simon Stanfield, chair of the Motor Accident Solicitors Society.
Insurance has come under fire for the way it prices policies. Jonathan Davidson, director of retail at the Financial Conduct Authority, discusses the problem with Martin Croucher
Alan Hayes, chief legal officer of Carpenters Group, argues the delayed whiplash reforms will likely bring unintended consequences.
Whiplash reforms should be delayed still further if testing proves the system is inaccessible for people unable to access the internet, MPs have warned.
Some success has been achieved against dishonest holiday sickness claims, writes Miles Hepworth, a DWF partner who is part of the joint fraud sector focus team at the Forum of Insurance Lawyers, calling however for more measures against claims farming.