Craig Harris, Criterion loss adjuster, reflects on the unique challenges of loss adjusting in Ireland.
Caroline Johnson, technical claims director at LV General Insurance, highlights 'teething problems' with whiplash reforms.
Claims Management Company Crosfill & Archer Claims has been fined £110,000 by the Financial Conduct Authority for historic unsolicited telemarketing calls.
When the Financial Conduct Authority took over claims management company regulation in 2019, it fired warning shots at the sector. Should the regulator’s remit be widened to cover those firms that don’t come under its surveillance?
Insurers are concerned that whiplash reforms may result in claims management company “displacement”.
Google has detailed the steps it is taking to protect consumers and legitimate businesses in the financial sector after research by Post revealed that brokers are being targeted by claims management companies.
Research by Post has revealed that brokers as well as insurers are being targeted by claims management companies seeking to take over motor claims via misleading advert urls online, particularly on mobile devices
Complaints about insurance-related nuisance calls and texts fell by 25% in 2020, though experts have warned that the trend could reverse as Covid disruption lifts.
Insurers are concerned that the implementation of whiplash reforms will result in an increase of personal injury claims management companies if fee caps are not introduced.
Insurers have argued that proposed fee caps for claims management companies may be too generous, while the claims sector has cautioned measures could reduce choice and service quality.
Covid-19-related lawsuits are set to drive a 40% increase in litigation over the coming year, with many claims management companies either already dealing with or anticipating a surge in claims.
The Financial Conduct Authority has published proposals to cap the fees claims management companies can charge their customers.
Claims firms and no-win-no-fee solicitors have ramped up attempts to get businesses to make Covid-related claims with them following the Supreme Court business interruption ruling – but insurance experts are concerned that fees could be as much as 40% of…
Former RAC employee Kim Doyle has been sentenced to eight months imprisonment, suspended for two years, in a prosecution brought by the Information Commissioner’s Office for selling unlawfully obtained personal data to a claims management company.
The Financial Conduct Authority imposed fines of £192,570,018 in 2020, the third lowest total on record since the watchdog was formed in 2013.
The confusion created by the High Court’s decision in the Financial Conduct Authority's business interruption test case, with both parties claiming victory, could act as an enabler for fraudsters, according to experts speaking at Post’s Claims and Fraud…
A Financial Conduct Authority letter to claims management company CEOs could foreshadow hefty enforcement action, industry sources told Post.
The predicted coronavirus-related economic hit is being compared to the 2008 recession, with financial pressure a driver of insurance fraud.
Motor specialist insurer Sabre was pleased overall with the half-year results as the coronavirus pandemic pushed premiums down 14% to £86.9m, CEO Geoff Carter told Post.
In the second of a new monthly series, Post looks into the future at how the insurance market might change, with each part focusing on a specific issue. Jonathan Swift fast forwards a decade to look at how a new era of collaboration and ethics changed…
In the 29th episode of Post and Insurance Age’s video series we gathered together an expert panel to discuss the prevention, detection and prosecution of insurance fraud at a time of pandemic.
It is the year 2030. As the demands for a green economy has intensified the government has announced the ban on selling new petrol, diesel or hybrid cars in the UK will be brought forward from 2035 to this year (2030). Concerns still exist over electric…
In the first of a new monthly series, Post looks into the future at how the insurance market might change, with each part focusing on a specific issue. For the first instalment, Jonathan Swift fast forwards a decade to report on the changing face of the…
Claims farmers looking to exploit the new type of claims arising from coronavirus will contribute to an increase in fraud, warn lawyers.