Claims Club
Post launches new Facebook page - Post 1840
Post has launched a new Facebook page covering everything from the latest insurance news to discussions about the representation of the industry in films.
Claims Club dinner & awards 2011
Jonathan Swift, chairman of the judging panel and Post's editor-in-chief, welcomed guests to the 2011 Claims Club annual dinner at Grand Connaught Rooms, London by praising the hard work that the claims industry does and explained that in aiming to…
Penny Black's insurance week
Still fresh in the mind, this month's Biba conference was awash with the usual rumours that started on stands and, by the second night, were sworn gospel.
Lawyers welcome joint RTA Portal funding proposals
Lawyers on both sides of the personal injury fence have welcomed proposals for the financial upkeep of the Ministry of Justice-supported road traffic accident portal to be shared.
Claims Club news: even larger corporates are failing to review risk profiles
Commercial insurance in a post-economic crisis environment is "not fit for purpose" for many large corporate firms, Bruce Hepburn, chief executive of Mactavish, asserted.
Claims Club news: claimant solicitors to pick up portal bill share
Claimant lawyers are set to start funding the RTA Portal to the tune of 50%, according to its independent chairman Tim Wallis.
Penny Black's insurance week
After devoting 44 years of his life to Allianz and its previous incarnations, it would seem that technical claims manager Roy Hebburn deserves a decent send off, having announced his retirement.
Claims Club news: Expansion plans slowdown urged
The Ministry of Justice must not act hastily to extend the RTA Portal to liability cases, Tim Wallis, its independent chairman warned.
Claims Club news: Wallis admits success is difficult to gauge
The 'behaviour' committee pilot launched in March to help mediate disputes between claimants and compensators is being tipped to be become a permanent fixture.
Claims Club news: Industry to take active role in the PAS 64 review
The Association of British insurers is to take an active role in the recently announced review of the standard for repairing flooded property — PAS 64 — after it was highlighted as an action point by one of the trade body's working parties.
Claims Club news: IFB: application fraud 'Achilles heel' warning
Application fraud is "potentially an Achilles heel" for the UK insurance industry.
Claims Club news: Ombudsman relying on third parties as caseload increases
The Financial Ombudsman Service is making increasing use of outsourcing as it battles to keep up with the volume of cases it has to deal with, especially in the payment protection sector.
Claims Club news: FOS links lack of speed to training
The Financial Ombudsman has admitted that more works needs to be done to speed up cases to conclusion, once adjudication has been challenged.
Claims Club news: ABI rules out centralised flood response body
The Association of British Insurers is poised to reject the concept of having a centralised response to surge events, which could have seen streets allocated a specific loss adjusting firm to moderate claims.
Axa hands Williams new role
Axa has confirmed that claims director David Williams is to move to the position of managing director, commercial claims.
Claims update - Professionalism: Providing peace of mind
The insurance industry sometimes forgets why people buy their products — to be guaranteed a service when they need it. David Bonehill goes back to basics.
Ant Gould to join the CII
Post group editor-in-chief Ant Gould will be joining the Chartered Insurance Institute as director of faculties effective from 21 March.
Law Society must tackle asbestos 'dabblers'
The Law Society needs to get a grip on claimant "dabblers" who are obstructing the speedy payment of mesothelioma claims and ramping up costs for insurers, according to Michelle Penn, partner at Berrymans Lace Mawer.
Claims Club news: Third parties need longer-term commitments
The ability to form long-term relationships with third-party providers is important when procuring claims services, Iain Sinclair, Aviva's supply chain manager, told delegates.
Claims Club news: Claimant community blamed for shelving of meso protocol
The insurer and defendant legal community has lost its battle to get a specific pre-action protocol introduced for mesothelioma claims — largely due to the self- interest of claimant solicitors and the unions.
Claims Club news: Insurers moving away from one-stop-shops
Claims procurement strategies have evolved beyond pure price and one-stop-shops.
Claims Club news: Under-25s are ill-informed
One in 20 drivers under the age of 25 does not know it is illegal to drive without insurance. That was one of the shock findings of a recent Which? survey shared by its insurance expert Dan Moore at the Claims Club last week.
The best and worst aspects of your claims career to date?
The best: "The constant challenges and problems we have to solve through managing risks."
Claims roundtable - Rising stars: Cream of the crop
Every year, Post's Claims Club identifies and rewards rising stars — who together represent the future of the claims profession. Ant Gould met up with some of this year's finalists to garner their views on the state of the claims nation.