Claims Club
Sarah Forsyth outlines how the floods were handled
Sarah Forsyth, an associate of the retail firms division of the Financial Services Authority, outlin...
Advisory Board
Chair: Anthony Gould , group editor in chief, Incisive Media Board: Richard Ellis , head of mot...
Bodily injury claims progress commended
There has been a sharp rise in the volume of whiplash claims in the £3000-£8000 range since the publ...
Airmic plans to restore reputations with index
The Association of Insurance and Risk Managers plans to push ahead with plans for a claims performan...
Gould issues public thank you
Chair Anthony Gould reviewed the Claims Club's last meeting before issuing a public thank you to dep...
Clarity not certainty plea
Insurers should work towards "contract clarity" rather than "contract certainty" to achieve efficien...
FOS not set to expand its remit, says review
The claimant's perspective was at the heart of the Claims Club's final meeting for 2007, as Jamie Dunkley reports
Industry needs media to connect with public
Insurers must use the media better to manage flood victims' expectations as claims are anticipated t...
Forthcoming events
11 October 2007: Claims Club Annual Conference, Hilton Waldorf, London. This year's conferen...
Swiftcover calls for more transparent repair costs
Managing relationships between insurers, contractors and suppliers was the main focus of last week's Claims Club, with industry representatives discussing the rise of windscreen repairs and the insurers' response to the latest floods. There was also an…
Post Claims Club: Advisory Board
Chair: Anthony Gould , group editor in chief, Incisive Media Board: Steve Eckhardt , senior claim...
ABI: competitive market delivered on service
The Association of British Insurers insisted that the industry had coped well in the wake of the rec...
Chairman on flooding claims
Anthony Gould, Claims Club chairman, said he believed the recent flooding incidents in the UK - whic...
Insurers' reputations in the hands of contractors
Insurers' reputations are reliant on contractors, said a Halifax Bank of Scotland general insurance ...
A catalyst for change
Claims Club Annual Dinner
Deadline warning for insurers
Insurers and reinsurers were urged to play a full part in the forthcoming consultation on insurance ...
Post Claims Club: Advisory Board
Chair: Anthony Gould , editor in chief, Post Board: Steve Eckhardt , senior claims officer, AI...
Law Society responds to criticism of PI time limits
Anna Rowland, policy manager of the Law Society's legal policy unit, defended the controversial time...
Stamping out the 'culture of contempt'
Reform is high on the agenda of the Claims Club, as the industry sees itself challenged to respond to two major consultation papers on personal injury claims and insurance contract law. Lynn Rouse reports
Forthcoming events
14 June: Annual Dinner The Claims Club's popular Annual Dinner is this year being held at The ...
Flouting health and safety laws
Martin Bare used a tragic example to illustrate the 'culture of contempt' among those flouting healt...
Commission updates warranty position
'Basis of the contract' clauses relating to warranties are a key concern to the Law Commission. Pet...
Start up director calls on insurers to get engaged
Missing List managing director Paul Burridge called on the insurance industry to get involved in the...
Annual Dinner: 14 June 2007
The Claims Club's popular Annual Dinner is this year being held at The Honourable Artillery Company ...