Aggregators
High Street Brokers: Word on the street
While many had expected the increase in alternative methods of buying insurance to signal the demise of high-street brokers, they are still going strong. What are they doing right?
Autonet expands its offering on Quotezone
Autonet Insurance has launched its Carxtra brand on aggregator site Quotezone.
RSA performs offshoring U-turn as customers demand UK call centres
Closure of insurer’s customer-centric Indian call centres to create 350 UK jobs.
Expert Analysis: Autumn watch
IGO4’s aggregator analysis reveals that while demand for motor quotes remains high, home insurance has stalled at a disappointing level.
Roundtable: Fraud: Digital the time to react is now
Insurers are slowly starting to embrace a digital future. Now it’s time to grasp the nettle if the industry isn’t to be left behind.
Aggregator ads banned for being misleading and sparking fear
A private health insurance comparison website has been banned from using a web-based advert by the Advertising Standards Agency after the site was found to be misrepresenting a report into hospital mortality rates and appealing to fear to sell policies.
Direct Line and Churchill: A reflection on a decade old merger
This month marks the tenth anniversary of the takeover of Churchill by Direct Line, then owned by Royal Bank of Scotland.
Interview: Jon Dye - The Dye is cast
Jon Dye’s appointment as Allianz UK CEO did not come as a surprise to many, including himself. And while he is not daunted by his new role, he is certainly not complacent about the task ahead.
Money Supermarket slams rivals’ use of wide ‘most favoured nation’ clauses
Comparison site tells Competition Commission wide MFNs are ‘anti-competitive’.
Editor's comment: Falling out of favour
Insurers received a surprise this week when some of the market’s aggregators agreed with them over an issue that has been gnawing away at them for some time, most favoured nation clauses.
SME: On board the enterprise
The SME space is a key battleground for the future of the industry. But if SMEs can do business direct online, where does that leave brokers? By Mark Sands
Europe: Aggregation domination
Research suggests that the use of aggregators in Europe is growing but can the continent replicate the price comparison success seen in the UK? Mark Sands investigates.
Money Supermarket's insurance traffic hit by changes in Google rankings
Money Supermarket said yesterday it had suffered a fall in motor and home insurance visitors in the second quarter after changes by search engine Google.
Money Supermarket revenues grow by 10% in H1
Money Supermarket’s group revenue increased by 10% to £112.3m in the first half of 2013 up from £102.2m in the first half of 2012.
Website review: Confused: Is it time for an MOT for Confused.com?
Compuware evaluated the web performance of Confused’s car insurance website between 17 May and 19 June using Gomez’s performance benchmark.
Household: On shaky ground
With cracks beginning to show in the profitability of the household insurance market, is the sector set to crumble or are its foundations solid enough to see it through?
Italian aggregators double policy sales in H1
Policies brokered by Italian aggregators in the first sixth months of 2013 were up 58% over the same period of 2012, according to research by CP Consulting.
Italian aggregators achieve steady growth in H1
Policies brokered by Italian aggregators in the first sixth months of 2013 were up 58% over the same period of 2012, according to research by CP Consulting.
In Series: Claims: Don’t let go
Firms that go the extra mile to ensure customers feel valued at all points of interaction will reap the benefits when it comes to renewal.
Interview: Steve Langan: Onwards and upwards
Concerned that the wider industry is dangerously out of touch when it comes to technology, servicing customers and advertising, Hiscox UK managing director Steve Langan tells Post how his firm keeps up with the times.
Which report calls for transparency on aggregators
An investigation by consumer group Which found like-for-like car insurance quotes vary “widely” between the different comparison sites.
Moneysupermarket blames Google for slow insurance growth
Price comparison site Moneysupermarket has said changes to Google’s search systems have hit the company’s growth in Q2, with insurance business suffering.
Q&A: Andy Watson: Happy days
Andy Watson reflects on his short time in charge of Ageas UK and discusses market issues, including the referral fees ban, regulation, telematics and recent job cuts in the sector.
Affinity news: Rich customer data can be used to benefit products
The differences in customer service and customer loyalty between those who come via price comparison sites and those that come direct were highlighted in a presentation by Arthur J Gallagher managing director of partnerships Alan Sanderson.