Technology
Blog: Customer service lessons from the happiest place on earth
Katie Marriner sums up her experiences at this year's annual Applied Net conference at Disney World Orlando
Expertise in Action: E-Trading: It’s all about service
As SMEs increasingly rely on technology to manage their businesses, is there a danger of the broker being replaced by e-trading platforms?
Pet Plan revamps friend referral scheme with Digital Animal partnership
Pet Plan has partnered with technology business Digital Animal on a social media marketing campaign to replace its manual "recommend-a-friend" scheme.
Data and Analytics Asia Q+A: Oliver Rust, Nielsen
Postonline interviews Oliver Rust, head of global financial services, Nielsen.
Delay dismissed as My Licence launch is tipped for coming weeks
The My Licence hub is just weeks away from launching, according to the Motor Insurers' Bureau.
Acturis buys German software provider NAFI
Acturis Group has acquired German motor insurance software provider NAFI creating an international group with £40m annual revenues.
UK insurers risk losing customers because of poor mobile interfaces
Only 53% of UK insurer websites are deemed to present a positive experience on smartphone, according to research conducted by Google, Nielsen and GfK.
Blog: Rating hub-bub
False declarations are a bugbear for insurers. Mark Bates, CEO of insurance software specialist RDT, looks at the challenges and discusses technology to help defeat the fraudsters
Connected home: Get yourself connected
The concept of a networked home, with a number of services controlled by a smartphone, is fast becoming a reality. How can insurers capitalise on the ‘smart’ revolution?
Quindell shares boosted by RAC JV exit
Quindell’s share price has responded positively to news that RAC has exited a joint-venture on telematics.
Xchanging promotes Lamb to broking director
Xchanging has appointed Nick Lamb as broking director and Xchanging Broking Services managing director.
Blog: Five benefits insurers could gain from the connected home
Post explores the main benefits insurers could derive from the connected home, if they play their cards right.
International: Insurers to the rescue - exposed computers in Latin America
Latin American companies and individuals are waking up to their cyber vulnerabilities - and as markets dictate, where there is demand, service must follow, say Alex Guillamont, director, and Andres Avila, associate lawyer at Kennedys Latin America &…
DLG names Dixons Carphone boss as non-exec
Direct Line Group has recruited the group chief executive of Dixons Carphone to serve as a non-executive director.
Share and share alike?
With the 'sharing economy', a form of peer-to-peer lending, gaining traction in the US, what would be the impact on UK insurers if the same occurred here?
Data and Analytics Asia Q+A: Michael Lamb, CCW
Ahead of the upcoming Insurance Data Analytics Asia 2014 conference in Hong Kong, Postonline interviews a key speaker.
15% drop in large-scale terror attacks prompts RMS model update
A 15% reduction in the frequency of large-scale terror events in many cities has prompted RMS to release an update version of its probabilistic terrorism model.
Legal Update: Cyber Essentials - a major step forward for insurers
Nick Gibbons explains why the government’s recently launched Cyber Essentials Scheme – aimed at improving protection against cyber attacks – is so significant for the insurance industry.
Cyber Insurance: Variety in cyber
With cyber insurance a relatively new market, issues are arising in various areas – many from the non-standard wordings in policies themselves.
Trade voice: A driverless future beckons
Driverless vehicles have until recently been the stuff of scary fiction – from Stephen Spielberg’s menacing apparently driverless truck in the cult 1970s film Duel, to Stephen King’s demonic Chevrolet in Christine.
Aviva recruits from Progressive for global analytics boss
Aviva has recruited Progressive’s vice president of big data to helm its own analytics operations.
Blog: Telematics update
How does the UK telematics market compare with markets in other parts of the globe? Sarah Wenham explains
Admiral weighing up bid for UK's leading telematics player Insure the Box
Admiral is evaluating a bid for telematics firm Insure The Box just months after announcing a £200m cash raise, Post understands.
Quindell update fails to halt tumbling share price
Quindell's share price has fallen by almost 25% over four days of trading, in spite of optimistic trading updates issued by the firm.