Technology
Non-standard household: Inclusive innovation
Technological advances mean that non-standard risks can now enter the mainstream, so why are some prospective customers still being left out?
Technology: Time for an upgrade
The insurance industry has been out of step with technological advancement in the past, but can it break that trend in the future?
Market moves: All change at Zurich and Willis
Following a slow period, large insurers made a number of key appointments this week, including major moves at Zurich, Allianz and RSA.
Interview - David McMillan: Bullish about the business
Chief executive of Aviva UKGI, David McMillan is convinced the insurer has turned a corner and is on the path to greater profitability and growth
Rating factors - Age: Age-old dilemma
After losing the battle to use gender as a rating factor, could the insurance industry be facing a new threat as age falls under the spotlight?
Your say: Work flow enhancements
I write in response to the article on WNS Assistance’s property service launch and just wanted to clarify the new technology invested in to deliver an innovative claims service for the insurer and broker market.
Your say: No underclass from telematics
I would like to take issue with Tom Woolgrove of RBS Insurance; telematics will not create an insurance underclass, as he fears. In fact it will do the opposite.
Cyber liability: Getting hacked off
Back in 1983, when Hollywood produced a film about a young boy inadvertently hacking into military systems, the possibility of such an occurrence seemed the stuff of fantasy and doom-mongers.
In series: Lloyd's & London Market: Staying number one
Tightening regulation and a less advantageous tax regime are making it tough for Lloyd’s to retain its pre-eminence, but is protectionism the greater threat?
Interview - Ann Haugh: Making the right decisions
UK CEO of Zurich Global Corporate Ann Haugh has never been averse to taking risks and reveals her determination to grow the business is as strong as it is strategic.
Interest from Middle East inevitable due to depressed share prices
The European insurance industry is likely to see an investor from the Middle East take a shareholding in an established brand within six to eight months, according to a regional expert.
Thatcham embraces new technology to drive down claims
Thatcham bosses have vowed to clamp down on rising motor insurance claims costs by embarking on pioneering research into the advantages of emerging technology such as Autonomous Emergency Braking systems.
BIS 2011: ‘Sexy data’ set to change insurance industry
Delegates at the British Insurance Summit were told in no uncertain terms that technology and social media are here to stay and were urged to be a part of it.
Agriculture: Reaping the rewards
With a rise in the theft of agricultural plant equipment, the industry and police are striking back with new initiatives.
View from the top: It’s no accident
The number of claims for accidental damage has fallen sharply in the past few years, which has far-reaching implications for the motor insurance, body shop and vehicle recovery sectors alike.
In series - Lloyd's & London Market: Technological challenges
After a slow start, Lloyd’s and the London market are embracing technological developments to drive down cost, time and errors. But is its embrace of new mediums firm and fast enough?
Sword Insurance becomes Agency Port
The insurance software business bought out of Sword Group has changed its name to Agency Port and says it has companies knocking on its door wanting to be bought.
Salvation Army insurance chooses Websure
The Salvation Army General Insurance Corporation has chosen Websure as its preferred insurance software supplier.
BIS 2011: Industry warned over reliance on internet for information
“It is a danger to rely on publicly available information” the insurance industry has been warned by Ashwin Mistry, chairman of Brokerbility.
BIS 2011: Insurers challenged to improve e-commerce
The starting point of a good website is no longer enough, insurers have been warned.
Post Blog: Insurance must embrace the cloud
Organisations in the insurance sector don't have a reputation for changing their software very often.
BIS 2011: Technology to ‘rejuvenate’ insurance
Delegates at the British Insurance Summit were told in no uncertain terms that technology and social media are here to stay and urged to be a part of it.
Rehabilitation First Awards 2011: Rehabilitation Initiative of the Year — Insurer
Judges applauded QBE’s initiative as “behaviour-changing stuff that makes a detailed case for rehabilitation at all levels”.
Internal fraud fight aided by recruitment changes
Technological advances and improved recruitment screening over the past three years have helped insurers tighten their grip on internal fraud, according to experts from two major insurers.