Technology
Digital Insurance Collective Blog: What to offer Millennials
Millennials are consumers of insurance products and their experience of other service providers influences their expectations of insurers. But what about attracting and retaining this generation and its massive employee talent pool?
Brokers ‘up to neck in accounts’ as problems at new SSP data centre resolved
Brokers who had experienced further outages this morning despite being reconnected to SSP’s Pure platform only yesterday, have seen service resumed.
Brokers restored to SSP are now offline again
The process of restoring service to brokers hit by the SSP outage has hit another hurdle after a key part of the software failed this morning.
Original outage occurred while upgrading brokers to newer site, SSP CEO claims
SSP was already in the process of moving customers to another data centre when the power outage occurred, the company’s CEO said.
Brokers push for faster transition to rival software companies after SSP outage
Brokers that were already in the process of migrating from SSP to rival software company Transactor, have asked to have the transition processed quicker following the outage on the Pure platform last week.
Roundtable: Autonomous driving systems need standards
Can insurers keep up with the pace of change powered by Advanced Driver Assistance Systems – especially when it comes to repairs? Post, in association with Autoglass, hosted an industry roundtable to find out
More than 40 brokers back online after SSP outage
SSP has divided its brokers into four segments and is uploading the data of each in succession, Post has learned.
SSP restores limited service to handful of brokers
A handful of brokers have been given limited functionality on SSP's Pure Platform, 11 days after the service was downed by a power outage, with promises that the full service will come later.
Insurers selling cyber cover are themselves open to risks from hackers
Big players risk damage to brand if they don’t properly protect themselves
SSP begins to move brokers to secondary data centre
SSP is moving brokers to a backup data centre in West London, as the power outage that stopped business last week rolls on to its 10th day.
State of the Nation: Lloyd's and the London Market: Innovation and modernisation
The London Market is keen to encourage innovation, but that will involve overturning tried and tested practices and bringing through the younger generation
Insurtech products 'could engage the Millennial market'
Insurers should stop selling insurance and start selling product services instead, if the industry is to successfully tap into the Millennial market.
Week in Post: trampolining, brokers in the dark and cake
I was reminded of the insurance industry this surprising sunny bank holiday weekend when I was required to sign a waiver to accept and acknowledge my participation in Gravity Force trampolining could entail "known and unknown risks that could result in…
SSP accused of making 'wrong call' over decision not to use secondary data centre after outage
SSP has a backup data centre that wasn’t used when an outage occurred last week because of concerns that a modest amount of data would be lost, Post understands.
SSP has ‘set back timeline’ for restarting service after another hardware fault detected
SSP has told brokers a plan to restart service gradually today has again been postponed due to hardware failure.
Blog: Insurance for autonomous cars - from concept to reality
It has now been 11 years since a team from Stamford University won a $2m (£1.5m) prize for developing ‘Stanley’, a fully self-driving car.
Motor body has no record of drivers left uninsured by SSP outage
Motorists left uninsured as a result of the SSP outage could be left in a legal limbo if they are stopped by the police, the Motor Insurers Bureau has warned.
Neos begins testing connected home insurance service
Neos has begun beta testing its new connected home insurance service with its partner Hiscox, the service claims to be a first for the UK insurance industry but similar services have been launched in Italy.
SSP breaks promise to resume service today
SSP has told brokers that its Pure Broking platform will not resume normal service today, despite assurances it would.
Hundreds of motorists ‘potentially uninsured’ as a result of SSP outage
Hundreds of motorists are potentially driving without insurance as a result of the glitch that has hit the SSP Pure Broking platform since last Friday.
Brokers still in the dark as SSP outage now a ‘major incident’
The power outage that left brokers unable to access services on SSP’s Pure Broking platform since the weekend is now being described as a “major incident” by the company.
Brokers cut adrift after SSP platform goes offline
Brokers have been left floundering after popular broking platform operated by software company SSP was taken offline.
Blog: Claims specialists, underwriters and risk managers need to get together to innovate
Technological advances help claims specialists and underwriters improve their processes but perhaps the biggest challenge for innovation may lie in both of them working together.