Digital revolution

Fraud investigations are often hampered by traditional methods of recording and transcribing interviews. Simon Jones examines the advances made in digital recording and explains how this could help insurers cut fraud bills.

Motor insurance: Pay as you go?

Motor insurers have faced a barrage of bad publicity over the costs associated with spreading premium payments over a year, rather than in one lump sum. Jakki May reports on the issues.

Different strokes

With insurers facing many challenges, no two are in the same situation. Richard Collard and Tony Boobier report on how firms are unlocking the value in their data and bringing together existing technology intelligently.

The quiet revolution

Forward-thinking companies are exploiting new technology platforms — such as the Iphone — but are insurers aware of these opportunities and what are they doing to embrace them, asks Tim Tribe.

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