Technology
Allianz launches extreme weather app
Allianz has launched a free smartphone app which provides severe weather alerts and risk advice for businesses and householders.
Zurich's David Smith to chair Polaris UK
Industry-owned standards and technology body Polaris UK has appointed David Smith as its chair.
Allianz Engineering to pilot mobile surveyors device
Allianz's engineering division is to pilot a handheld mobile device that will streamline reporting for its surveyors.
Post magazine - 18 July 2013
In this week’s Post, brokers have raised concerns over the effectiveness of Aviva underwriters and its ability to maintain service levels following the insurer’s decision to move more underwriters into broker offices and abandon almost half its regional…
Fico close on UK fraud deal after ‘bake-off’ success
The vice president of Fico’s global insurance and healthcare practice has revealed that it is close to striking a major deal in the UK counter-fraud space having "blown insurers away" with its latest offering.
Protect Your Bubble appoints Basinger as UK head
Gadget insurance specialist Protect Your Bubble has appointed Rob Basinger, former head of lending and insurance at ING Direct, to lead its UK team.
Fatal crash prompts calls for insurers to scrap nighttime driving curfews
Telematics providers are urging insurers to remove nighttime driving restrictions from their products, after a coroner cited a curfew as a factor in a fatal crash involving two teenagers.
Editor's comment: A fork in the road
In 2008 when Aviva (then Norwich Union) shelved its pay‑as‑you‑drive model due to “poor take-up” after only two years in the open market, it appeared that the product had fallen at the first hurdle.
Telematics: Ask the experts
Insurers should be wary of rushing into the telematics market alone – pricing, legacy technology and cost mean collaborating may be a wiser strategy.
In Series: Claims: Problems shared
In a price-sensitive environment, can claims service with an emphasis on communication play a role in retaining customers?
Interview: Steve Langan: Onwards and upwards
Concerned that the wider industry is dangerously out of touch when it comes to technology, servicing customers and advertising, Hiscox UK managing director Steve Langan tells Post how his firm keeps up with the times.
View from the Top: Crazier than spaghetti junction
After all the protracted pandemonium for motor insurers, discipline is now needed, says Colin Batabyal, personal lines director, Covéa Insurance
Claims Club Monthly Missive: The end of dotcom innocence
Last week Aviva announced it is to close its online salvage business, Bluecycle, outsourcing the business to Copart.
SSP appoints marketing director to drive brand reputation
Pam Wilde has taken up the position of marketing director at insurance technology provider SSP.
UK insurers criticised for “squandering” big data opportunity
Concerns over regulatory requirements and data security are preventing insurers from using technology to improve customer relationships and grow their businesses, an IBM survey found.
Data 2013: Embrace mobile but don't rely on social media insurers told
Consumers may be posting increasing amounts of personal information on social media but many view the idea of companies exploiting it as intrusive, insurers were warned yesterday.
Transactor turnover increases 15%
Transactor Global Solutions reported a turnover in excess of £7.7m for the year from 1 April 2012 to 31 March 2013.
Ten teams up with Prism for disaster recovery and repair offering
Ten Insurance Services has joined forces with Prism Network to provide disaster recovery and repair services to its members.
Post magazine – 11 July 2013
The latest issue of Post magazine is now available to subscribers as a digital and interactive e-book.
Q&A: Andy Watson: Happy days
Andy Watson reflects on his short time in charge of Ageas UK and discusses market issues, including the referral fees ban, regulation, telematics and recent job cuts in the sector.
In Series: Claims: A step ahead
The industry must work together in the fight against insurance fraud.
Affinity news: Interaction key to ruling affinity market
Customer interaction and engagement are key to ruling the affinity market in 2014, according to legal services strategy head Michael Davidson.
Affinity news: Age of customer a factor in choice of insurance policy claim delegates
A customer’s age is a determining factor in the importance of cost compared to quality of service when choosing an insurance policy, delegates at Post’s Affinity 2013 event heard.
Brit adopts Xchanging’s Fees Direct Plus
Xchanging, the business process, procurement and technology services provider has today announced Brit Insurance as a customer of its enhanced Fees Direct offering, Fees Direct Plus.