ChatGPT
FCA guidance warns about ‘overreliance’ on AI providers
The Financial Conduct Authority has shared examples of good and poor practice with artificial intelligence as it says there is a risk of “overreliance” on individual AI providers.
How ChatGPT far from killing PCWs may help them grow
After the launch of insurance apps on ChatGPT, Scott McGee analyses where it has the upper hand on price comparison sites, where it needs to catch up, and how the future of distribution will settle.
Defaqto reveals new rating requirements
Defaqto has unveiled new rating requirements across personal lines in order for companies to retain three stars, under bold plans for 2027.
Q&A: David Daiches, Inshur
David Daiches, COO and co-founder of Inshur, discusses the insurtech’s partnership with DoorDash in the US, regulatory differences, and how close it is to profitability.
Big Interview: Chris Knight, Financial Conduct Authority
The Financial Conduct Authority’s new director of insurance, Chris Knight, speaks exclusively to Insurance Post about premium finance, why enforcement action against firms that fail to comply with the Consumer Duty is looming plus whether the watchdog…
FCA weighs AI challenge as ChatGPT reshapes insurance distribution
The Financial Conduct Authority is considering a review of whether its regulatory perimeter needs to expand as growing numbers of consumers turn to artificial intelligence tools such as ChatGPT for help choosing an insurance policy.
AI leap allows insurer websites to quote directly to LLMs
Artificial intelligence agents can now obtain real insurance quotes directly from websites without customers having to identify or install an insurer’s AI app, according to WaniWani.
Claims Consortium warns insurers over AI governance risks
The insurance industry is “massively exposed” if it cuts corners on artificial intelligence governance, according to Claims Consortium Group chief operating officer Owen Pugh.
Is it Terminator: Judgment Day for insurance AI?
Editor’s View: Emma Ann Hughes argues the safest future for insurance as it intertwines with artificial intelligence is one where humans retain the ability to say “Hasta la vista, AI” and can still keep calm and carry on if they have to flick the kill…
Ageas AI projects deliver 25-fold return on investment
Ageas chief data officer Chris Pearce has revealed the insurer’s 26 live artificial intelligence use cases are delivering an overall return of 20-to-25 times their cost.
AI in broking: why the debate must move on
For insurance brokers, Andy Lewis, head of people proposition at Hedron Network, says the artificial intelligence debate has shifted from whether to adopt the technology to how to embed it safely, practically and strategically so it delivers lasting…
FCA pressed by Lords over regulating ChatGPT
The Financial Conduct Authority has been challenged by peers over whether artificial intelligence platforms such as ChatGPT should be brought within the regulator’s remit.
Who holds the key? The AI race to secure insurance data
As artificial intelligence becomes deeply embedded in underwriting and claims, Emma Ann Hughes examines if insurers are doing enough to keep their customers’ data safe.
WaniWani CEO on how agentic AI is rewriting insurance distribution
As consumers increasingly rely on artificial intelligence agents to search for and buy insurance, Robin Diligent, co-founder and CEO at Waniwani, says insurers must rethink distribution strategies or risk becoming invisible at the point of purchase.
Is AI the broker’s saviour or their nemesis?
As artificial intelligence moves closer to customers and advice, David Worsfold points out the industry faces its biggest existential question yet: where does the broker fit in?
Sollers suggests AI-agnosticism is up as firms strive for savings
Sollers Consulting’s Jakub Wróblewski and Michał Litwiński say the industry will adopt an agnostic, cost-effective approach to the technology as concerns with tokenisation become more well-known.
Optalitix advocates for AI-assisted ‘spreadsheets’
Underwriters should be encouraged to use AI-assisted Excel, says Optalitix co-founder Dani Katz, as the software company focuses on allowing natural language to increase accessibility as well as speed.
Q&A: Richard Pauly, Guidewire
Richard Pauly, senior director at Marketplace, Guidewire, talks about upcoming AI chat services, the industry’s slow adoption of cloud, and the return on investment in artificial intelligence.
Ikea enters UK home insurance with Urban Jungle
Insurtech Urban Jungle has partnered with Ikea to launch home insurance in the UK, marking the Swedish furniture giant's first tie-up with a UK insurance provider.
Urban Jungle eyes AI as next major insurance distribution shift
With consumers already choosing insurance providers via large language models, Urban Jungle co-founder and CEO Jimmy Williams said his business is trying to be model-agnostic because it is unclear which general AI platform will become "the new Google."
Q&A: Theo Duchen, Acturis
Theo Duchen, co-CEO and co-founder of Acturis, discusses his company’s expansion into the US and Canada, the rise of ChatGPT insurance apps, and the next phase for the software company.