Personal
Summer heatwave could cause pothole nightmare for insurers
Insurers could see a higher influx of vehicle damage claims and more complex liability investigations after this summer’s heatwave played havoc with the UK’s roads.
Insurance Compliance’s Allison questions insurance regulation
David Allison, head of intermediary consultancy south at Insurance Compliance, said improving customer understanding is an unsolvable problem, and questioned whether general insurance should ever have been regulated by the Financial Conduct Authority.
Homeowners delaying claims and repairs could increase costs
The AA has warned about how homeowners are putting off insurance claims, which could lead to more damage and higher costs later on down the line.
KPMG’s Evans reveals US investors set to snap up UK insurers
US investors are lining up to buy mid and top-tier UK MGAs and brokers in the year ahead, according to Huw Evans, partner and head of insurance at KPMG UK.
Policy Expert’s Hardy on pricing home insurance for new risk reality
As extreme weather, rising repair costs and geopolitical instability reshape the risk landscape, Steve Hardy, CEO of Policy Expert, argues the home insurance market must price for long-term resilience rather than chase short-term affordability.
Top 30 European insurers of 2026 revealed
Europe’s Top 30 non-life insurers achieved another year of solid top line growth in 2025, although exchange rate changes affected revenue negatively when converted to euros.
Motor customers still plagued by insurance information gaps
Defaqto has warned about emerging gaps in the online quote-and-buy motor insurance process when obtaining financial advice.
Axa outlines plan to drive organic growth and scale AI
Axa’s new strategic plan focuses on “accelerating customer-driven organic growth at attractive margins, and scaling AI to deepen our competitive moat”.
Acorn Group sees continued GWP growth and steady profits
Acorn Group has reported continued growth in its non-standard insurance business, with gross written premium rising to £803m in 2025, an 8% increase compared to the year before.
Big Interview: Chris Knight, Financial Conduct Authority
The Financial Conduct Authority’s new director of insurance, Chris Knight, speaks exclusively to Insurance Post about premium finance, why enforcement action against firms that fail to comply with the Consumer Duty is looming plus whether the watchdog…
Hood Group names Post Office’s Paddock as CEO
Hood Group has hired Paul Paddock as CEO, replacing Simon Hood, who stepped down last year.
FCA set to simplify fair value measure data reporting
The Financial Conduct Authority has proposed plans to reduce the reporting burden on firms surrounding the fair value measures data.
Penny Black’s Social Diary: Golden sponsor for Celtic FC
Penny Black has been out and about again, notebook in one hand and canapé in the other, keeping a keen eye on the insurance industry’s more whimsical moments.
FCA weighs AI challenge as ChatGPT reshapes insurance distribution
The Financial Conduct Authority is considering a review of whether its regulatory perimeter needs to expand as growing numbers of consumers turn to artificial intelligence tools such as ChatGPT for help choosing an insurance policy.
City minister urges insurers to tackle economic abuse
City minister Lucy Rigby has called on insurers to step up efforts to identify and tackle economic abuse, urging firms to embed safeguards into product design and customer services.
ABI urges insurers to strengthen support for abuse victims
The Association of British Insurers has produced two guides to help customers and colleagues experiencing economic abuse, setting out steps to support those affected.
Diversity and Inclusion In Insurance Awards 2026 shortlist revealed
Insurance Post can reveal the businesses and individuals who have been shortlisted for the 2026 Diversity and Inclusion In Insurance Awards.
AI leap allows insurer websites to quote directly to LLMs
Artificial intelligence agents can now obtain real insurance quotes directly from websites without customers having to identify or install an insurer’s AI app, according to WaniWani.
FCA continues to scrutinise premium finance APR outliers
Chris Knight, the Financial Conduct Authority’s new director of insurance, has revealed he wants to see premium finance annual percentage rates fall further.
Time:To – MGAA’s Keating on how to stay on top of governance
The importance of data to keep tabs on delegated authority to satisfy the regulator is stressed by Michael Keating, CEO of the Managing General Agents’ Association, in the latest Insurance Post Time:To video.
Autoglass warns insurers over risks of excluding windscreen cover
An increase in stripped-back motor insurance products entering the market over the last six months has prompted a warning that customers may not fully understand the financial consequences of choosing policies without glass cover.