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Motor

Are insurers ready for autonomous vehicle crashes?

William Balfry, member of the motor sector focus team at the Forum of Insurance Lawyers and senior associate at DWF, examines the increasing rollout of automated passenger services and insurers will soon have to handle claims resulting from collisions.

Big Interview: Chris Knight, Financial Conduct Authority

The Financial Conduct Authority’s new director of insurance, Chris Knight, speaks exclusively to Insurance Post about premium finance, why enforcement action against firms that fail to comply with the Consumer Duty is looming plus whether the watchdog…

UK claims service hits new record high

Six out of eight general insurance business lines showed improvement when it comes to claims service in the second quarter, with only energy and marine declining, the latest data from Gracechurch revealed.

How AI can make FNOL faster and more customer-centric

Irene Davies-Foo, associate director and business expert lead at Woodgate & Clark, outlines how artificial intelligence can transform first notice of loss by accelerating triage, improving data capture and ensuring customers reach human support faster…

Zego puts AI at heart of next phase of growth

Zego has unveiled plans to deepen its product offering across all four of its UK motor verticals in the year ahead and “lead the insurance industry” on artificial intelligence adoption.

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