Axa
The top 30 European Insurers 2022: A return to growth
Europe’s 30 largest non-life insurers returned to growth in 2021 and – although high inflation, supply chain disruptions and surging energy prices should translate into premium growth – Mathilde Jakobsen of AM Best explains that profitability is expected…
Insurance fraud expected to rise this year, reversing 2021 trends
Insurers and counter-fraud specialists expect the level of insurance fraud to increase this year, with the cost-of-living crisis driving more people to make dishonest claims.
Analysis: Tough times ahead in the inflationary storm
With the UK inflation rate hitting a 40-year high of 10.1% and claims costs rising, Post investigates what is steering this inflation, and what the industry is doing to mitigate the pressures that come with it.
Blog: Brokers and insurers must work together to deliver on consumer duty
Following the announcement of Consumer Duty by the Financial Conduct Authority, Katherine Webster, director of governance, risk and conduct at Axa Commercial, urges brokers and insurers to work together to understand what the duty will mean for them, and…
Government announces better flood protection for new homes
The government has published an updated planning guidance to ensure new homes will be better protected from flooding following changes to planning guidance.
Digital Bar Quarterly: The future for embedded insurance – an opportunity to enrich the customer experience
As the Financial Conduct Authority pricing reforms start to bite, insurers need to rethink their customer retention and acquisition strategies. Dan Martin, Altus consultant, outlines how embedded insurance offers them a chance to form deeper…
Intelligence: Grenfell - five years on
Five years have passed since 72 victims lost their lives after after a fire ripped through a building featuring unsafe cladding. Rachel Gordon investigates what insurers have learnt from this, how building standards have moved on and if the prospects of…
Insurers prepare for increase in claims related to subsidence as hot weather continues
With the extreme weather yet again bringing temperatures above 30 degrees celsius to the UK, insurers could face subsidence losses of £5 to £10m.
Penny Black's Social World: August 2022
Training for trains, charity partners and Paralympic provisions
Biba targets a return to verbal communication with brokers to combat 'misunderstanding'
The British Insurance Brokers' Association wants insurers to bring verbal communication with brokers back to the claims process to "cut down the misunderstanding rate".
FCA and PRA to be given secondary growth and competitiveness objective under proposed legislation
The UK’s financial regulators will be given a secondary objective to foster growth and competitiveness under legislation tabled on Wednesday.
Wildfires in the UK highlight greater need for 'robust' property design, planning and construction
An increase in claims numbers are expected following the wildfires in the UK, but experts urge more preventative measures.
Intelligence: Fears rise over flood affordability for all UK homes
The Bank of England has warned in its latest Stress Test that if no additional action is taken on climate change, then insurance could become unaffordable to some UK homes when Flood Re ends in 2039. Edmund Tirbutt investigates
Telematics Roundtable: How can insurers realise the full potential of connected vehicle data?
Post, in association with Redtail Telematics and Ford, held a roundtable recently to discuss the potential benefits of connected car data and obstacles hindering uptake. Conducted under Chatham House rules, Valerie Hart presents a summation of the key…
Q&A: Waseem Malik, Aviva
Recently appointed chief claims officer at Aviva, Waseem Malik caught up with Post to chat about his move from Axa, the simplification and digitalisation of claims function at Aviva, and the impact of inflation and the supply chain shortage crisis.
EY predicts motor NCR of 113.8% in 2022; Geo buys Lorega; Konsileo secures Series A funding; and ex-Fresh trio launch new broker
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Spotlight on periodical payment orders: How do insurers manage PPO risks?
Introduced in April 2005, periodical payment orders might not have grown in the volumes some expected, but still pose challenges for general insurers not least due to their similarity to longevity life risks. Post spoke to both insurers and other…
Inflation is the number one concern for insurers globally
With inflation hitting 11% and repair costs running at up to 30% price increase, inflation tops the number of concerns for insurers, Anna Fleming, retail chief operating officer at Axa, has told Insurance Post.
European insurtech investment catching up with US; Goldman Sachs invests in Clear; Allianz to lead Coalitions’ UK cyber capacity; and Gallagher buys Erimus
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Mark Pain to succeed Scott Wheway as Axa’s chairman
Mark Pain has been appointed as chairman of Axa UK board with effect from 1 July, replacing Scott Wheway who is stepping down on 30 June.
Axa’s Fleming: Insurers need to innovate as consumers compare insurers to tech giants
As customers start to compare insurers to tech giants including Amazon and Apple, Anna Fleming, retail chief underwriting officer at Axa urged insurers need to innovate to provide customers with the seamless journey they expect.
Blog: Brand legacy vs digital innovation within the insurance industry
As customers now expect their insurance provider to have strong digital capabilities, companies can no longer rely on brand loyalty alone to appeal to their audiences. Kelly Ward, chief sales and distribution officer at Axa Partners UK, considers how…
E-scooters come with significant risks and require regulation: Axa’s Distefano
Axa’s managing director for home and motor Marco Distefano has urged regulators and insurers to get to grips with the risks presented by e-scooters, though they remain illegal on UK roads.
Analysis: One year on, is the whiplash portal working or heading for a crash?
With the Official Injury Claim portal celebrating its first birthday on 31 May, Post investigates how it has fared over the past 12 months.