Supplements
British Insurance Awards 2011: A humble champion
ACHIEVEMENT AWARD – WINNER – DR SANDY SCOTT
British Insurance Awards 2011: Rewarding rebrand
GENERAL INSURER OF THE YEAR – WINNER – AGEAS UK
British Insurance Awards 2011: In the customer’s shoes
THE CUSTOMER CARE AWARD - WINNER – AXA PERSONAL LINES (SIMS)
British Insurance Awards: The people principle
INVESTING IN THE PROFESSION AWARD - WINNER - TOWERGATE INSURANCE
British Insurance Awards 2011: Setting the standard
THE MAJOR LOSS AWARD - WINNER - FITZGERALD CONSULTING
British Insurance Awards 2011: The dynamic duo
THE TECHNOLOGY AWARD – WINNER – WILLIS AND ACTURIS
British Insurance Awards 2011: Cream of the crop
CLAIMS INITIATIVE AWARD - WINNER - NFU MUTUAL
British Insurance Awards 2011: Compassionate cover
UNDERWRITER AWARD – WINNER – INSURECANCER
Claims supplement: Loss adjuster listings 2009
Now in its fifth year, this study, which for the first time has more than 50 entrants, although not a complete study of the industry, indicates the face that the insurance industry’s spending on loss adjusters dropped in 2009 as it spent up to £718.5m…
EC3 top 25 broker listing
EC3 top 25 broker listing, in association with IMAS Corporate Advisors..
British Insurance Awards 2010: Opening doors online
Since identifying a group of consumers in the non-standard household insurance arena who were not being provided for online, avantia has not only given access to these five million people but its success story has set an example for the rest of the…
British Insurance Awards 2010 - Handing over the reins
Building a protection operation with no legacy systems and using the latest e-business technology, Fortis has given control back to advisers and improved efficiency along the way. Amy Ellis reports.
British Insurance Awards 2010: Be the best that you can
Professionalism is the key to a successful industry, Ant Gould tells the great and good at the BIA.
British Insurance Awards 2010: Co-operative champions
The Cockermouth floods of 2009 affected an entire community. With lessons learned from the 2005 Carlisle event, this time two firms coordinated the recovery effort with greatly improved results, writes Stephanie Denton.
British Insurance Awards 2010: Unchartered waters
CFC Underwriting spotted an opportunity in the failing insurance pricing model of US nursing homes and rescued it from near collapse, attracting huge praise from the judges, writes Jonathan Swift.
British Insurance Awards 2010: Sun never sets on West
MIB chief executive Ashton West has been a tireless leader of moves to embrace rehabilitation and tackle the twin issues of fraud and uninsured drivers, writes Ant Gould.
British Insurance Awards 2010: Top of the class
Allianz has made record profits, improved service and invested in staff despite the economic downturn, writes Mairi MacDonald.
British Insurance Awards 2010: Life in the fast lane
Wesleyan Assurance Society’s long history has not prevented the insurer from reviewing its offerings and launching innovative new products, writes Mairi MacDonald.
British Insurance Awards 2010: Corporate conscience
Marsh has revamped its CSR activities by instigating a centrally managed and integrated approach to charitable activities and environmental initiatives, explains Amy Ellis.
British Insurance Awards 2010: Remarkable rise
Keeley Goding’s meteoric rise to lead Hiscox’s technical claims team is underpinned by a maturity beyond her years that has seen the quality of work by the department go from strength-to-strength, writes Leigh Jackson.
British Insurance Awards 2010: Leaders in learning
RSA’s training programme has brought marketing staff from all over the world together to network, learn and create a strong and coherent international brand, explains Liz McMahon.
British Insurance Awards 2010: Lust for marketing
Emmanuel Kenning looks at Swiftcover’s energetic multi-media campaign fronted by legendary punk rocker Iggy Pop.
British Insurance Awards 2010: Give the personal touch
Fortis UK’s stringent customer service standards have led to a successful partnership with age Concern enterprises and were even critical in saving a customer’s life reports Daniel Dunkley.
British Insurance Awards 2010: Costs down, service up
Leigh Jackson discovers how adhering to a mantra of repairing rather than replacing has led to improved customer satisfaction and retention, higher profits and some very happy insurers and brokers with improved loss ratios.