United Kingdom (UK)
Analysis: On the trail of e-scooter trials
Policymakers, retailers and environmentalists hope that e-scooters will be a green saviour. Trials to ascertain the risks are ongoing, as the insurance industry watches on with a wary eye.
Robert Kuchinski replaces Lloyd’s bound Patrick Tiernan as IUA chair
Robert Kuchinski, deputy chairman of the International Underwriting Association and head of commercial insurance at Zurich UK, has been elected as the new chairman replacing Patrick Tiernan who will be leaving Aviva to become chief of markets at Lloyd’s.
Insurers wary of CMC influx following whiplash reforms
Insurers are concerned that the implementation of whiplash reforms will result in an increase of personal injury claims management companies if fee caps are not introduced.
Michael Colao moves across to global CUO for cyber at Axa XL
Axa XL has named Michael Colao as global chief underwriting officer, cyber, reporting to the recently promoted global CUO for financial lines, Libby Benet.
CMC fee caps: Are proposed tariffs too generous or will they drive a choice exodus?
Insurers have argued that proposed fee caps for claims management companies may be too generous, while the claims sector has cautioned measures could reduce choice and service quality.
Spotlight: Adas technology - Staying ahead of the curve
With the accelerating introduction of Advanced Driver Assistance Systems features, early understanding and reaction to the impact of this technology are critical in managing the customer experience and achieving the benefits it delivers through claim…
Spotlight: Adas technology - Educating policyholders on the repair process
By 2022 the European Union will make some advanced driver assistance systems mandatory for new cars. Ed Murray asks how the market is preparing for this and how it is keeping up with the current Adas equipped cars in the car park
WCI calls on industry to help deliver 10,000 computers for schools
The Worshipful Company of Insurers has called on the industry to donate the money and equipment needed to supply 10,000 computers to schools so that all children can access online learning.
MS Amlin Underwriting hires Bank of England's Vishal Desai as CRO
MS Amlin Underwriting has appointed Vishal Desai as chief risk officer joining from the Bank of England where he holds the role of acting head of division general insurance risk specialists & chief actuary.
Blog: Mental health – the silent casualty of climate change
Zurich UK chief claims officer David Nichols considers the impact of weather-related claims on mental health, and what insurers, government and public bodies must do to help.
Gibraltar-based Prometheus Insurance enters administration
Gibraltar-based Prometheus Insurance Company, formerly trading as Tradewise Insurance Company, has entered administration.
Worsening outlook for UK non-life insurers, says Fitch
Fitch Ratings has a worsening outlook for the UK non-life company sector, Graham Coutts, senior director, head of EMEA reinsurance has confirmed with market combined ratios for motor and home likely to be above 100% in 2021.
LV tops Aviva, Churchill, Nationwide and Saga to win customer service crown according to ICS
LV has again been ranked the top insurance organisation in the UK by the Institute of Customer Service in its biannual UK Customer Satisfaction Index, although the gap at the top between it and the chasing pack has been reduced.
Julie Page to lead UK in Aon-WTW exec team with Nicolas Aubert absent from line-up
Julie Page has been named as UK CEO in the leadership team that will come into place when Aon’s takeover of Willis Towers Watson completes.
Howden ready to buy again with £500m of firepower
Howden Group has a £500m warchest for acquisitions and investments, CEO David Howden told Post as the firm reported 6% organic growth in 2020.
Apollo names head of marine and energy liability after Howard Burnell's assault conviction
Rob Johnston has been named Apollo head of marine and energy liability, following Howard Burnell’s conviction for assaulting his then girlfriend.
Q&A: Max Carter, New Dawn Risk
Formed in 2008, New Dawn Risk grew to handle £81m of premium last year. It started 2021 by looking to target UK regional brokers for the first time. Founder Max Carter reviews the growth of the company and explains why now is the right time for the firm…
Analysis: ERS goes commercial
Broker-only motor insurer ERS has the chance to make its mark in the commercial sector but will need to recruit well and target niche larger risks.
Tesco Bank switching to in-house underwriter for all home and motor insurance
Tesco Bank new and renewing home and motor policies will be underwritten by Tesco Underwriting from August, the business announced on Tuesday.
Debenhams and Weddingplan insurer ‘considering’ impact of Supreme Court ruling on wedding claims
The businesses behind Weddingplan and Debenhams wedding insurance are “considering” the impact of the Supreme Court judgment and what it means for policyholders who did not get lockdown payouts for cancelled weddings, Post has learned.
Curious case of the PPI huckster filing accounts from beyond the grave
Exclusive: The former boss of disgraced Bury-based claims firm Harringtons Advisory, Ibrar Akbar, passed away in 2019 – but his name continues to be used on accounts paperwork for another of his companies.
Committee calls for government PI scheme for fire risk assessors
The government faces calls to act as an insurer of last resort for fire safety engineers’ professional indemnity insurance.
LV’s Heather Smith on crucial brand value
As the industry responds to the Financial Conduct Authority’s pricing shake-up and tackles the ongoing challenges of the coronavirus pandemic Heather Smith, managing director of the LV General Insurance retail business, addresses why having a trusted…
Insurers count cost of Christoph as warnings of further flooding intensify
Storm Christoph is not expected to prove as costly as other recent winter storms, with PWC predicting insured losses could hit £120m, but could set the stage for more severe flooding as soon as next month.