United Kingdom (UK)
Crawford appoints new global president of Global Technical Services
Crawford & Company has appointed Andrew Bart as global president of its Global Technical Services division.
Updated: Mass leadership reshuffle to follow Marsh/JLT acquisition
Global broker Marsh has unveiled a ream of senior people moves, effective once the JLT deal has completed.
CMA unveils raft of recommended reforms as insurance slammed over pricing practices
The Competition and Markets Authority has ‘uncovered a range of problems’ around the loyalty penalty and made several recommendations for change in its damning response to a super complaint on pricing practices, but some feel that insurers are catching…
RSA appoints Strickland as head of customer experience for Global Risk Solutions
RSA Group has named Neil Strickland as director of its new commercial customer experience following its restructure last month.
British Insurance Awards: 25 glorious years: Industry figures reflect on their experiences
Next year the British Insurance Awards will be held for the 25th time. To celebrate the silver anniversary of the most prestigious event in the insurance calendar, a host of BIA regulars recount where they were when the awards were first unveiled and…
Hiscox names former claims boss as UK CEO
Hiscox has named Bob Thaker as its UK CEO, succeeding Steve Langan.
Blog: How can insurers keep up when the future is being created every day?
Insurers will inevitably retain insurance as their core offering. But must act more like venture capitalists and develop innovation cultures to succeed according to Geoff Knott, director, Ninety Consulting
Loss-making GRP spent £112.6m on acquisitions over its last financial year
Broking group GRP made a loss of £20m for the financial year ended 31 March 2018, in a year that saw it acquire fifteen businesses.
Mike Bruce promoted to GRP group managing director
GRP CEO of broking, Mike Bruce has been promoted to group managing director.
Hiscox's James Brady on why cyber knowledge remains a barrier
James Brady, head of cyber at Hiscox UK & Ireland, urges the sector to use heightened awareness of cyber risks into positive action.
This week: God bless us, every one!
At a time of year when good cheer to all men is encouraged and Scrooge is forgiven all his wicked ways and most of the world has been out enjoying their Christmas parties (I know we have), it appears the insurance world is still seen as the Grinch.
Charles Taylor bolsters liability team by hiring senior sextet from Vericlaim
Charles Taylor Adjusting has bolstered its complex corporate liability function with the recruitment of six senior adjusters formerly with rival VRS Verclaim.
Marsh boss joins GRP-backed Marshall Wooldridge
Former Marsh regional boss Geoff Kirk has joined GRP-backed Marshall Wooldridge as managing director.
Insurtech diary: Getting stuck into insurance
The second of a fortnightly series of diary posts providing an insight into the launch of a new insurtech, from Charlie Vinall, business operations manager at Buzz.
Trade Voice: Biba's Steve White on why we need to be mindful about mental health
In years gone by no one spoke about mental health issues but now, as well as being aware of the issues, employers have moral responsibility to address it according to Steve White, CEO of the British Insurance Brokers' Association.
I work in insurance: Stephanie Horton, River Canal Rescue
After buying her own boat, Stephanie Horton, managing director of River Canal Rescue realised not everyone has the expertise to fix their vessels so now she comes to the aid of those in trouble on the water
Finch and ICB owner on acquisition trail with sight set on €500m revenue by 2022
Adelaide, the owner of Finch and ICB Group, is looking to acquisitive growth as it aims to increase its revenue across Europe by 150% by 2022.
Gallagher Bassett acquires claims management firm
International risk services firm Gallagher Bassett has bought UK-based Property Claims Management Services.
Blog: You really need to listen before walking the walk
Given consumers less that flattering view of business, Marcus Taylor, director of claims, Minster Law, warns the insurance sector needs to make sure it listens to the public before enforcing the new online claims journey post April 2020.
Green light for UK-US insurance trade deal
Insurers have welcomed a deal that will preserve cross border insurance and reinsurance contracts between the UK and US.
Analysis: The mystery of the missing Insurance Fraud Taskforce report
Three years ago, the government established an Insurance Fraud Taskforce with much fanfare. However, in the last 18 months, the project has gone quiet. A report from the latter half of 2017 has yet to be published. Post looks at what the holdup is.
Blog: What workplace inequality means for insurers
Helen Bancroft, liability manager, and Stuart Toal, casualty account manager, explain why insurance professionals need to work closely with employers to ensure they are prepared for more workplace inequality claims
Travel insurtech Pluto begins beta test
Exclusive: Pluto, a travel insurtech that morphed out of the failure of chatbot Meet Mia, has started beta testing ahead of a full launch next year.
Majority of customers support a ban on dual pricing
Eight out of ten customers believe there should be a ban on insurers charging higher rates for renewals than for new customers.