People
Diary of an Insurer: Collegiate’s Amy Barnes
Amy Barnes, deputy director of the Collegiate claims department, kicks off the week singing along to catchy K-pop tunes with her four-year-old daughter, works on developing a designated handler system, alleviates an insured’s concerns, plus produces some artwork.
Q&A, Chris Hill and Paul Muir, One Answer Insurance
Paul Muir, CEO of One Answer Insurance, and Chris Hill, newly appointed board consultant, discuss how governance, underwriting discipline and investment in people will support the broker’s growth plans.
Plans for Insurance Day for Dementia 2026 revealed
With 100 days to go until the industry-wide fundraising event of Insurance Day for Dementia 2026 on 26 November, Insurance United Against Dementia have shared plans for this year’s fundraising and awareness event.
Ex-RSA leader Bryson returns as Simplyhealth MD
Simplyhealth has hired Sonya Bryson as managing director, more than a year after she stood down as MD of RSA’s joint commercial lines business to “pursue other opportunities”.
Diary of an Insurance PR: Omnia’s Nathalie Crystal
Nathalie Crystal, associate director at Omnia Partners, proves the importance of preparation by packing in plenty of meetings with journalists at this year's British Insurance Brokers’ Association conference.
Q&A: Helen Broadbent, Konsileo
Helen Broadbent, head of insurer strategy at Konsileo, shares how technology, influence and stronger insurer relationships can support the broker’s next phase of growth.
BIA 2026 winner Q&A: QBE’s UK executive director Chris Wallace
QBE’s Chris Wallace explains what it means to be crowned General Insurer of the Year at the British Insurance Awards, sharing insights into claims transformation, developing solutions for emerging risks and the importance of keeping clients and brokers…
Diary of an Insurance PR: Lysander’s Joe Malone
From proactive media pitching, ghost writing and always-on social media content, to reactive situations that change the entire course of a day or week), Joe Malone of Lysander PR shares his working week.
Markel’s Browning on people data as a business imperative
Insurance excels at using data to understand risk, but Jo Browning, chief people officer at Markel International, says too many firms still lack the trust needed to understand their own people.
60 Seconds With... AND-E’s Pamela Avornyo
Pamela Avornyo, head of people development at AND-E, is proud of launching Elevate, a leadership programme mid-senior women, would like to speak Ewe and be Princess Leia.
Broker Insights co-founder Fraser Edmond joins Intact
Insurance Post can reveal that Broker Insights co-founder and president Fraser Edmond has joined Intact Insurance UK as vice president of commercial sales, distribution and marketing.
Diary of an Insurance PR: Full Circle’s Matt Beasley
From school-run chaos and tube strikes to embargoed announcements and client pitches, Full Circle executive director Matt Beasley reflects on a week balancing family life with the demands of insurance PR.
Penny Black’s Social Diary: Biba’s Solstice; FT’s sock check
Penny Black has been out and about again, notebook in one hand and canapé in the other, keeping a keen eye on the insurance industry’s more whimsical moments.
Aviva nabs Lloyd’s chief actuary for PL role
Aviva has appointed former Lloyd’s chief actuary Emma Stewart as its chief underwriting officer for personal lines, effective 1 December 2026.
Time:To – Crawford’s Lofkin on making the most of insights
As claims are increasingly complex, Paul Lofkin, president of Crawford for UK & Ireland, says technology needs to be used to simplify difficult situations.
Big Interview: Jeremy Hyams, Claims Consortium Group
Claims Consortium founder Jeremy Hyams talks about his unconventional route into insurance, why he has returned as CEO, and how technology is set to transform the way claims are managed.
Diary of an Insurer: Zurich’s Laurie Deans
Laurie Deans, head of Zurich Community Trust, supports inspiring charities and community groups while also raising one-year-old twin boys.
Insurance Museum exhibition to open at Bank of England
The Insurance Museum will stage a major public exhibition at the Bank of England Museum this autumn, as it continues its drive to establish a permanent museum dedicated to the UK insurance industry.
Q&A: Minster Law’s Craig Gilchrist
Craig Gilchrist discusses his new role of director of technology and digital platforms at Minster Law and how the firm’s volumes of data and culture sets it apart.
Louise Haigh appointed Deputy Prime Minister in Burnham’s cabinet reshuffle
Former Transport Secretary Louise Haigh has been appointed as First Secretary of State in Prime Minister Andy Burnham’s new cabinet.
60 Seconds with... Weightmans’ Kieran Jones
Kieran Jones, head of insurance at Weightmans, is feeling lucky, can't stand changing the bed, and would love an invitation to see the Ashes test in Australia.