Personal
Research: In search of trust in the personal lines market
Insurance suffers from a bad reputation. Ian Hughes, CEO of Consumer Intelligence, asks what changes firms could make to improve this in the future
Financial services Brexit bill approaches £4bn as preparations slow
Major financial services firms had spent nearly £4bn preparing for life after Brexit as of 31 May, according to EY.
Deliveroo partner Qover in expansion bid following €8m raise
Belgian insurtech Qover has raised €8m in its latest funding round and will look to continued growth in Europe.
Insurtech Wrisk gets access to over 40 motor brands with Allianz deal
The CEO and co-founder of insurtech Wrisk has hailed its deal with Allianz Automotive as a positive sign that vehicle manufacturers are poised to overcome “the final frontier” of customer engagement - insurance.
Roundtable: Digital Transformation – to what extent has hype turned into action?
While the topic of digital transformation has been around for the past decade, consultancies continue to warn that further transformation is required. Post, in association with Marklogic, held a roundtable with senior figures from the insurance industry,…
CMA price cap proposals could put pressure on 'weak profitability' in insurance
A proposal by the Competition and Markets Authority to place targeted price caps could change pricing and marketing models and put pressure on profitability in the insurance sector, Fitch Ratings has warned.
Analysis: The future of pricing – Data and technology
Insurers are coming under increasing pressure to develop new ways of pricing. But, while data and technology hold the key, insurers face some significant challenges as they move to this brave new world.
Axa and Europcar discussed the future of mobility during Post webinar
The best minds in motor insurance are already grappling with how to manage the new risks that come from evolving automotive technologies – from connected and electrified vehicles to full-blown autonomous motoring.
Analysis: The road to inclusion
Most people in the industry would probably describe themselves as open-minded, abhorring any kind of discrimination and supportive of more diversity in the workplace. The enthusiasm for change from all quarters is testament to that
This week: Court's adjourned?
Arnold Schwarzenegger’s decapitated head kicked off its last outing on our television screens this week as the FCA counts down to the PPI deadline on 29 August. However, as one battle comes to an end, another may be just beginning.
FSCS lifts lid on response to collapsed insurers
The Financial Services Compensation Scheme has helped compensate tens of thousands of policyholders following the collapse of five unrated insurers over the past three years. Chief operating officer Jimmy Barber talks to Post on efforts to recover cash…
Blog: What's stopping customers being given more choice for replacement mobility?
From vehicle size to type, motorists need to be given greater choice by insurers when their car is off the road. James Roberts of Europcar Mobility Group UK outlines some suggestions as to where flexibility could play a greater role.
Blog: When is a professional not a professional?
Many organisations seek to employ professionals assuming they have the characteristics to bring reputational premium to organisations. Jyoti Navare, chartered insurance practitioner and associate professor at the Department of Economics at Middlesex…
The Post Claims Awards 2019: Full list of winners
Who won what at last night's Post Claims Awards?
Direct Line motor head warns of 'dangerous' autonomous vehicle tipping point
The tipping point between level two and level three automation is a potentially dangerous place, according to the head of motor at Direct Line.
Zurich and Travelers discussed digital hype and legacy benefits during Post webinar
Given the hype around digital you might be excused for thinking that you need to re-platform everything, rip out what you currently have - and start again - to remain relevant in the modern insurance market.
Insurers must work with the repairer sector to keep it from 'dying on its feet'
Motor insurers, manufacturers and repairers must tackle their “dysfunctional relationship” and work together if the sector is to remain relevant with increased technology being added to vehicles.
Insurers need to raise awareness on keyless car thefts
Insurers and manufactures have to educate customers on the risks of keyless car thefts, a conference heard.
Zurich UK CEO: Ban hands free phone use in vehicles
Strict laws to prevent drivers using mobile phones – even hands free – would have the biggest impact on vehicle collision numbers, the Zurich UK CEO told Post's Motor Insurance World event last week.
CII's Sian Fisher on how professionalism affects reputation in insurance
Good reputation takes time to build but Sian Fisher, CEO, Chartered Insurance Institute, explains how being transparent, diverse and having a commitment to professionalism can help the insurance industry achieve this.
Blog: To beat fraud, insurers have to tear down internal walls to future-proof their business
The insurance industry continues to treat cyber attacks and fraud as two independent problems. However, Dennis Toomey, global director of counter fraud analytics and operations at BAE Systems, argues they are in fact one and the same – and until the…
Insurers could face fines under plans to tackle dual pricing 'rip-off'
The Competition and Markets Authority could be given the power to impose fines on companies in breach of consumer law without going to court, under government proposals announced today.
Fidelis investor takes majority stake in April
Private equity investor Andromeda has gained regulatory approval to take a majority stake in French health insurer April, which saw its UK arm pull out from the private medical market last year.
Blog: Building regulations - how can stricter changes present opportunities for the wider insurance industry?
As stricter building regulations for new buildings are set to come in force, insurers could see lower property damage costs and pay outs. However, Simon Ford, chairman of the British Damage Management Association, asks if this could be a challenge to…